Office Manager at a Pharmacy - Pompano Beach, United States - Your Health Pharmacy

Description

We are EXCITED about this role, and we look forward to connecting with you

As an Office Manager you will cultivate a collaborative working environment to provide a personalized pharmacy experience for patients. You will achieve this through partnership with your team, referral sources and the patients you serve.

Duties/Responsibilities:

· Management, direction, and overseeing of all practice processes and operations.

· Manage the day-to-day schedule and existing patient flow and operations.

· Onboarding, training, and development of team members.

· Deliver key performance indicators by executing best in class patient experiences.

· Oversee third party office systems management and optimization.

· Resolve Patient issues in accordance with practice policies, procedures, healthcare regulations and ADA procedures.

· Manage employee relations, ensure staff have the necessary resources and support.

· Run morning Huddle.

· Complete liaison/ relationship building functions including referral office contact, and responsible for the appearance and functionality of the office.

Safety Officer:

• OSHA
• Job safety
• Required documentation for Annual state licenses, OIG, HIPAA and FWA compliance
• Safety Data Sheets
• USP800 Haz Com

Required Skills/Abilities:

· 2+ years in a leadership role

· Experience driving business and financial operations in a complex, customer-facing, fast-paced environment.

· Upholds exceptional service standards.

· Effective communicator, detail oriented and a strong leader with the ability to coach and inspire team members.

· A servant leadership style with strong drive for result, business acumen and an entrepreneurial spirit.

· Willing to learn about the industry, insurance plans and claims processing.

• Make sure the office runs smoothly.

Help dealing with office vendors, etc. Working closely with the management team and helping with reports, emails, marketing etc as needed.

• Critical thinking skills, good common sense, takes initiative, and being able to problem solve.

• Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.

• Set goals and deadlines for the pharmacy.

Education and Experience:

· 2-5 years management or supervisory experience, preferably in healthcare.

Filing, ordering of supplies, records maintenance, and other clerical services. Organize office operations such as workspace assignment and layout.

Direct Hire Position - company does not offer health benefits but will offer stipend for employee if needed.

Pay: $22-25/hr

Schedule: M-F, 9:30am to 5:30pm

100% In office - Pompano Beach, FL 33062

Qualifications

Bachelor's degree in healthcare administration, health services administration, or related field is preferred

Previous experience managing a healthcare facility

Excellent communication skills and ability to respond to patients' request gracefully

Ability to supervise and motivate clinic staff in a positive manner

High level of organizational skills