Jobs
>
Rochester

    Client Services Supervisor - Rochester, United States - Canon Solutions America

    Canon Solutions America
    Canon Solutions America Rochester, United States

    1 week ago

    Default job background
    Description
    About the Role

    Responsible for all on-site business activities for a specifically assigned customer account.

    Responsibilities include maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals.

    Responsible for developing and maintaining a partnership and successful working relationship with the Administrator. Responsible for ensuring the highest levels of service and client satisfaction.

    Maximizes customer satisfaction, add-on sales and profitability through structured planning and the management and development of the client services team.

    Your Impact

    Production and Workflow - Monitors and ensures compliance with established workflow processes and procedures. - Manages job scheduling to ensure on-time completion of jobs and other critical production and fulfillment deadlines. - Supervises efficient and economical utilization of equipment, materials and labor.

    Supervision and Employee Relations - Ensures performance improvement through a scheduled plan to train, motivate, develop, and manage site personnel.

    - Determines developmental goals and conducts periodic performance reviews with direct reports.

    Client Relationship Management - Develops and manages the relationship with the daily and senior level administrators through formal and informal meetings.

    - Resolves complaints escalated by the customer or other end users in a timely manner. People Management and Development - Ensures effective performance management with direct reports and oversee the overall process. - Ensures effective two-way communication with direct reports and within area of responsibility. Equipment Knowledge and Care - Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturer's specifications.

    - Keeps abreast of technical knowledge and skills of hardware and software through consultation, class instruction, manuals, self-training and exchange of information.

    Administration and Reporting - Maintains targeted levels of profitability. - Manages and controls inventory and assets.

    Results Expected - Responsible in maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals.


    About You:
    The Skills & Expertise You Bring


    Requires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred.

    - Associates degree or equivalent required. - Strong customer service and communication skills are required.

    - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.

    - Single Site Responsibility may require minimal travel (valid driver's license and acceptable driving record necessary). - Multiple Site Responsibility may require up to 15% travel (valid driver's license and acceptable driving record necessary). - Must be able to lift up to 50lbs.

    In accordance with NYS applicable law, we are providing the anticipated base salary for this role:
    $62,400 - $74,930

    Company Overview

    About our Company - Canon Solutions America, Inc.

    empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.

    With unwavering dedication to promote professional innovation, Canon Solutions America, Inc.

    helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions.

    As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.S. Our parent company, Canon Inc.

    (NYSE:

    CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.S. patents granted in 2020 and was named one of Fortune Magazine's World's Most Admired Companies in 2020.

    Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.

    A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    If you are not reviewing this job posting on our Careers' site , we cannot guarantee the validity of this posting.

    For a list of our current postings, please visit us at #CSA

    Posting Tags

    #PM20 #LI-FK1 #LI-ONSITE Responsibilities Production and Workflow - Monitors and ensures compliance with established workflow processes and procedures. - Manages job scheduling to ensure on-time completion of jobs and other critical production and fulfillment deadlines. - Supervises efficient and economical utilization of equipment, materials and labor.

    Supervision and Employee Relations - Ensures performance improvement through a scheduled plan to train, motivate, develop, and manage site personnel.

    - Determines developmental goals and conducts periodic performance reviews with direct reports.

    Client Relationship Management - Develops and manages the relationship with the daily and senior level administrators through formal and informal meetings.

    - Resolves complaints escalated by the customer or other end users in a timely manner. People Management and Development - Ensures effective performance management with direct reports and oversee the overall process. - Ensures effective two-way communication with direct reports and within area of responsibility. Equipment Knowledge and Care - Establishes a working familiarity with equipment capabilities; maintains all equipment to manufacturer's specifications.

    - Keeps abreast of technical knowledge and skills of hardware and software through consultation, class instruction, manuals, self-training and exchange of information.

    Administration and Reporting - Maintains targeted levels of profitability. - Manages and controls inventory and assets.

    Results Expected - Responsible in maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as meeting site financial goals.

    Qualifications Requires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred. - Associates degree or equivalent required. - Strong customer service and communication skills are required.

    - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.

    - Single Site Responsibility may require minimal travel (valid driver's license and acceptable driving record necessary). - Multiple Site Responsibility may require up to 15% travel (valid driver's license and acceptable driving record necessary). - Must be able to lift up to 50lbs.

    In accordance with NYS applicable law, we are providing the anticipated base salary for this role:
    $62,400 - $74,930
  • Canon Solutions America, Inc.

    Client Service Supervisor

    2 weeks ago

    Canon Solutions America, Inc. Rochester, United States

    About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwave Client Service, Supervisor, S ...

  • WeCare Staffing Solutions

    RN SERVICE SUPERVISOR

    1 week ago

    WeCare Staffing Solutions Rochester, United States

    Job Description · Job DescriptionRN SERVICE SUPERVISOR - TRAVEL ONLYShift: 36 hours with Monday through Friday E/N and D/N weekends and holidaysShift Length: 8-12 HoursPay Range: $76.56 / hourContract: 13 weeksLocation: Rochester, New York (Must be more then 50 miles away from fa ...

  • Canon USA & Affiliates

    Client Services Supervisor

    1 week ago

    Canon USA & Affiliates Rochester, United States

    **About the Role** · Responsible for all on-site business activities for a specifically assigned customer account. Responsibilities include maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as m ...

  • Aramark

    Catering Services Supervisor

    2 weeks ago

    Aramark Rochester, United States

    Short Description · COMPENSATION: The hourly rate for this position ranges from $18 to $22, depending on circumstances including an applicant?s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional ...

  • Genuine Parts Company

    Customer Service Supervisor

    1 week ago

    Genuine Parts Company Rochester, United States

    SUMMARY · Motion Ai brings together the leading high-tech automation solution providers for industrial automation across the United States. Our expertise includes emerging automation technologies with focused disciplines in robotics, motion control, machine vision, digital networ ...

  • Canon U.S.A., Inc.

    Client Services Supervisor

    1 week ago

    Canon U.S.A., Inc. Rochester, United States

    · Client Services Supervisor · Location · US-NY-Rochester · Company · Canon Solutions America, Inc. · Requisition ID · 31735 · Category · Facilities · Position Type · Full-Time · About the Role · Responsible for all on-site business activities for a specifically assigned custome ...

  • Rochester Regional Health

    Food Service Supervisor

    1 week ago

    Rochester Regional Health Rochester, United States

    HOW WE CARE FOR YOU: · At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community. Tuition Assi ...

  • Canon USA & Affiliates

    Client Services Supervisor

    1 week ago

    Canon USA & Affiliates Rochester, United States

    **About the Role** · Responsible for all on-site business activities for a specifically assigned customer account. Responsibilities include maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as ...

  • Canon Solutions America

    Client Services Supervisor

    1 week ago

    Canon Solutions America Rochester, United States

    About the Role: · Responsible for all on-site business activities for a specifically assigned customer account. Responsibilities include maintaining compliance with established standards and policies for the operation, managing and developing site human resources, as well as mee ...

  • EFPR Group LLP

    Supervisor - Tax and Business Services

    2 weeks ago

    EFPR Group LLP Rochester, United States

    Benefits & Perks: · With EFPR's 2080 Annual Hours Policy for Accounting professionals, EFPR continues to be leader in the Public Accounting Industry. 2080 combined with our Flex Policy, and our competitive compensation and benefits package, EFPR remains a destination employer. I ...

  • Service Credit Union

    Fraud Investigative Analyst Supervisor

    1 week ago

    Service Credit Union Rochester, United States

    Service Credit Union is seeking a **Fraud Investigative Analyst Supervisor **where you will be responsible for overseeing and performing day to day task management, workload delegation, training, and onboarding of the Fraud Investigative Analyst (FIA) team in the Fraud Department ...

  • Fresenius Medical Care

    Acute Dialysis Registered Nurse

    1 week ago

    Fresenius Medical Care Rochester, United States Full time

    POSITION FEATURES: · This position will cover Portsmouth Regional Hospital, Northeast Rehab, Wentworth Douglas Hospital in Dover NH and York Hospital in York Maine. · 2021 and 2022 America's 'Most Loved Workplaces' by Newsweek · No prior RN dialysis experience required; 12 weeks ...

  • Fresenius Medical Care

    Acute Registered Nurse

    2 weeks ago

    Fresenius Medical Care Rochester, United States Full time

    POSITION FEATURES:This position will help support the following locations: MA locations include the North shore and Merrimack Valley. The NH locations are Dartmouth, Seacoast, and Manchester. · 15% Float differential will be given · 2021 America's 'Most Loved Workplaces' by News ...

  • Rochester Regional Health

    Supervisor, Patient Services Hospital Lab Operations

    3 weeks ago

    Rochester Regional Health Rochester, United States

    HOW WE CARE FOR YOU: · At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community. · Pension P ...

  • Advance Services, Inc.

    3rd Shift Foundry Position

    3 weeks ago

    Advance Services, Inc. Rochester, United States

    3rd Shift General Labor $17.90-$20.16/hr · - Hiring Immediately · - No experience required · - Great coworkers · A great position for someone looking to build a career with a leading employer in the Fulton County area These positions are entry level, meaning that no experience is ...

  • Advance Services, Inc.

    1st Shift

    2 weeks ago

    Advance Services, Inc. Rochester, United States

    1st Shift RV Electrical Tech · - Fun and engaging position · - Hiring immediately · - Great coworkers · A great position for someone looking to build a career with a leading employer in South Whitley, IN These are great positions for people with previous construction or carpentry ...

  • Mayo Clinic

    Phlebotomist - Outpatient Lab Service

    1 week ago

    Mayo Clinic Rochester, United States Full time

    Why Mayo Clinic · Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and compre ...

  • Monarch School of New England

    Rn / Lpn Paraprofessional

    3 weeks ago

    Monarch School of New England Rochester, United States

    JOB TITLE**:RN/LPN** **Paraeducator** · JOB SUMMARY: Responsible for the medical well-being of an individual student and provides assistance to the Director of Nursing. Assists the classroom teacher and teacher assistant in all assigned aspects of classroom instruction; managemen ...

  • Mayo Clinic

    Phlebotomist - Outpatient Lab Service

    1 week ago

    Mayo Clinic Rochester, United States

    Why Mayo Clinic · Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and compre ...

  • Mayo Clinic

    Developer - Clinical Biochemistry and Immunology

    1 week ago

    Mayo Clinic Rochester, United States Full time

    Why Mayo Clinic · Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and compre ...