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    • Resident Services Coordinator - Chicago - Waterton

    Waterton
    Waterton Chicago

    1 week ago

    Default job background
    Description
    Who is Waterton?
    We are passionate about delivering an incredible Resident Experience, which we believe is made possible by offering an extraordinary experience for our talented associates. We value performance that delivers experiences that exceed expectations, coupled with an unwavering commitment to Investor and Resident service excellence. With over 27 years of investment and property management experience, we strive to exemplify what we call Resitality.
    We're looking for a talented Resident Services Coordinator to help us achieve our goal.

    Waterton Residential is currently seeking an energetic, professional, personable, and customer service oriented Resident Services Coordinator. As Resident Services Coordinator, you will respond to resident inquiries and concerns, provide community information to residents, conduct move-in orientation to new residents, and follow up with residents following service completed in their home to ensure satisfaction.
    What Our Ideal Candidate Will Look Like:
    • Passion for providing exceptional customer service
    • 1+ years experience in a customer service role
    • High School diploma or equivalent required
    • Strong problem solving skills
    • Valid driver's license may be required
    • Evenings, weekends and/or holidays may be required
    How We Will Recognize and Reward You:
    At Waterton, we recognize that compensation and benefits are important not only to our associates but to their families as well. We offer a wide variety of rewards to meet everyone's needs including:
    • Competitive compensation and incentive program participation.
    • Full suite of benefits, including Medical, Dental, 401K, Life, Disability, and even pet insurance.
    • Generous Paid Time Off and holiday schedules.
    • A commitment to life-long learning through learning plans that include internal and external trainings, as well as consideration for tuition reimbursement.
    • Employee discounts and wellness initiatives.
    Why Choose Waterton?
    Waterton has grown from humble beginnings to become a nationally recognized real estate investment and management firm. One thing remains constant - our drive to exceed expectations. Our Associates embody The Waterton Way, which guides how we treat each other: Be Nice, Listen and Talk, Own It, Get It Done, and Have Fun. We seek exceptional candidates with the passion and expertise to wow every resident, guest, and investor.
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Resident services coordinator