Case Coordinator - Buffalo, United States - Evergreen Health

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    Job Description

    Job Description

    Pride Center of WNY

    The Case Coordinator will be responsible for conducting outreach, engaging participants, facilitating groups, linking clients to services, and coordinating peer support under the Methamphetamine Overdose Prevention Program. The program focuses on services for Men who Have Sex with Men (MSM) of color who use drugs, specifically methamphetamines.

    As part of the essential functions of this role, the Case Coordinator will:

    • Ability to travel between offices/clinic locations and or other destinations as necessary.
    • Excellent verbal and written communication skills.
    • Excellent interpersonal and customer service skills.
    • Excellent organizational skills and attention to detail.
    • Excellent time management skills with a proven ability to meet deadlines.
    • Strong analytical and problem-solving skills.
    • Strong supervisory and leadership skills.
    • Ability to prioritize tasks and to delegate them when appropriate.
    • Ability to function well in a high-paced and at times stressful environment.
    • Ability to handle Protected Health Information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act (HIPAA) of 1996.
    • Demonstrate personal integrity and responsibility.
    • Demonstrate an awareness of and sensitivity to the issues that underserved populations, people living with HIV and people who use drugs face, including health disparities that affect people of color at a disproportionate rate.

    Qualified Candidate will have a Bachelor's degree in a related field with two (2) years of field experience in HIV/AIDS, behavioral health, substance use or other chronic illnesses, or an equivalent combination of education field experience and lived experience. Candidate must be able to communicate clearly and professionally and demonstrate ability to work independently and exercise effective multitasking and time-management skills. Candidate will have excellent interpersonal and customer service skills. Proficient with Microsoft Office Suite or related software. Ability to maintain Protected Health Information (PHI) in a confidential manner required. Sensitivity toward cultural diversity, people living with HIV/AIDS and lifestyle and addiction issues essential.

    Job Type: Full Time

    Required Education/Experience: Bachelor's degree in a related field with two (2) years of field experience in HIV/AIDS, behavioral health, substance use or other chronic illnesses, - OR- an equivalent combination of education field experience and lived experience.

    Preferred Experience: Experience working in a non-profit setting.

    This position is fully onsite at the Pride Center of WNY

    What Evergreen Health Offers You:

    • Multiple comprehensive medical health insurance plans for you to choose from
    • Dental and Vision coverage at no cost to you
    • Paid Time Off package that equals 4 weeks of time in your first year
    • 403b with a generous company match
    • Paid parking or monthly metro pass
    • Professional development opportunities
    • Paid lunch breaks