Director of Customer Success - New York

Only for registered members New York, United States

1 week ago

Default job background
+ Develop a team that provides an industry leading customer experience by partnering with clients on segment-specific best practices for using Everlaw within their technology stack.
+ Manage escalations
+ Help customers realize the full value of their investment in Everlaw.
Everlaw is seeking a highly-experienced Director of Customer Success who meaningfully contributes toward establishing a best-in-class customer leadership team delivers results helps define implement effective consumption-based customer success for technology industry You will embody our company values mutual respect egoless communication drive set higher bar relentless focus client experience As senior leader you will lead team responsible post-sale client experience Strategic Plaintiff segments Your goal develop strong relationship Product Engineering teams drive product improvements based on feedback offered stipend annual learning development regular check-ins managers career goals If looking place values passion integrity desire learn love hear

This full-time exempt onsite position located New York NY Oakland CA office hybrid schedule office M/W/Th option work home Tu/Fr


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