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Smithfield

    Customer Service Representative Part-time - Smithfield, United States - Johnston County Nc

    Johnston County Nc
    Johnston County Nc Smithfield, United States

    1 week ago

    Default job background
    Part time
    Description

    Salary :
    $31, $35,360.00 AnnuallyLocation : Smithfield, NC

    Job Type:
    Part-Time
    Job Number: 02167Department: Airport
    Opening Date: 04/18/2024


    FLSA:
    Non-ExemptJohnston County is an Equal Opportunity Employer.
    DescriptionJohnston County Airport is seeking a Customer Service Representative- Part-time hours a week) that will provide excellent customer service to the public. Posting open until filled and may close at any time.


    Please note:

    Final candidates subject to background check (includes motor vehicle records).*Please document all work history relevant to the position for which you are applying.

    Determination of qualifying for the position and salary may be based on years of experience listed on the application itself, not in supplemental documents attached.

    Failure to document complete work history may affect qualification determination and salary. Electronic applications cannot be amended once submitted.
    Duties and ResponsibilitiesThis position serves at the front desk greeting customers by phone and in person. Accepts payments, handles accounts receivables and various administrative and service oriented details. Communicates via air-to-ground radio and ground-to ground radio, in addition to other forms of communication. Coordinates and facilitates aircraft services, such as fuel and ground support.
    Knowledge, Skills and AbilitiesConcierge-level assistance through excellent communication, anticipation of needs, creative thinking, expedient responsiveness and attention to detail. Previous accounts receivable experience preferred. Computer experience to include POS systems and Microsoft Office. Maintains professionalism and confidentiality at all times.
    Desired Education and ExperienceHigh school diploma, supplemented by office support experience and public contact.


    NOTE:

    This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

    Other duties may be assigned.

    Final candidates subject to pre-employment background check (includes criminal and motor vehicle records).Johnston County provides a comprehensive, affordable insurance and benefits program.

    Employees are offered a diverse selection of benefits including medical (no-cost for the employee plan), dental, life, and supplemental benefit coverages.

    Employees can also take advantage of our on-site wellness clinic and virtual telehealth program, both at no-costAdditional benefits include participation in the NC Retirement System, a 401(k) match option, generous paid leave and holiday schedule, tuition reimbursement, and more To learn more, visit *This description applies to benefits eligible positions.01Do you have prior customer service experience? YesNo02If you answered yes to the previous question, please describe your experience in detail.

    03What type of customer service experience do you have?04Do you have a degree? YesNo05Do you have any previous airport or airport related experience? YesNo06Do you have marketing, social media or website experience? YesNo07Do you have accounts receivable experience? YesNoRequired Question
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