Customer Service Representative - 90101864 - Champaign, IL
3 weeks ago
Job Summary
This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform.
This Position will greet service and general comfort of each passenger Provide assistance to customers with special needs assist passengers with luggage boarding trains Make ticket reports promptly properly safeguard company funds prepare related reports Responsible for proper care preventative maintenance ticket printers Quik Trak machines Keep information racks filled miscellaneous clerical duties Related station Dissemination verbal printed information passengers schedules fares routing city highlights boarding information tours intermodal transportation Ensure timely passenger train boarding verify passengers properly ticketed have proper travel documents ensure compliance baggage requirements admission station platforms Required perform janitorial duties Handle checked baggage package express company materials station off train
Job description
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