Cashier - Mount Laurel, United States - Rowan College at Burlington County

Rowan College at Burlington County Mount Laurel, United States

2 weeks ago

Description

Responsible for or receipt and application of tuition payments to student accounts and miscellaneous accounts; respond to in-person, over the phone and email inquiries, balances and deposits daily receipts; disburses and replenishes petty cash fund.

Assist with internal collections process on past due balances.

This is a Support Staff union position as stated in the Support Staff collective bargaining agreement- Grade 9

Receive and process student payments to correct accounts.
Prepares daily cash receipt folder, deposit slips and other related documents.
Respond to in-person, via phone and email inquiries coming from college community.
Process returned checks, post to student accounts and info1m the student.
Apply payments to accounts for agencies such as McGuire AFB and Ft. Dix.
Enter a variety of fees onto student accounts such as parking and library fines, new JD card fees, parking permit fees, etc.
Generate required updates of reports from the computer.
Work closely with Junior Accountant on "front end" problems.
Excellent interpersonal and customer service skills.
Work with students with past due balance and make various collection effo1ts before sending accounts to Collection Agencies.
Demonstrated ability to work independently and be self-motivated.
Ability to maintain and control confidential information.
Be able to put overtime and work evenings
Perform other related duties as assigned·OVERALL PURPOSE AND RESPONSIBILITY:The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community

Education Required:
Associate's Degree is required

Experience Required:
Three (3) years of bookkeeping/cashiering and customer service experience preferred.

Skills/Abilities /Knowledge /Other Requirements:

Organized and detail oriented.
Strong commitment to customer service.
Excellent interpersonal skills.
Ability to maintain a positive attitude in a demanding work environment.
Demonstrated knowledge of computer-based programs including word processing, graphical presentations, database, spreadsheets, and electronic mail.
Ability to input, update and maintain both manual and electronic filing systems.
Ability to communicate effectively (both orally and written) with students, employees, other members of the College community, and the public.
Ability to maintain and control confidential information.
Demonstrated ability to work independently and be self-motivated.
Ability to work evenings and weekends.

INSTITUTIONAL EFFECTIVENESS:

Collaborates with department members and/or the Compliance, Assessment and Research team to support planning, assessment, data collection and reporting for continuous improvement of the college.

Employee Classification:
Support Staff

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