Claims Analyst - East Brunswick, United States - Soni Resources Group

Description

Global luxury retail brand is looking to add a

Claims Analyst

to their growing team. The successful candidate will have experience with Chargebacks and possesses a strong attention to detail.


Responsibilities:

Actively monitor all customers for chargebacks related to outbound shipping and merchandise budgeted expenses on all Retail Department Stores, Specialty Stores and Independent Customers within North America.

Work with and follow up on all potential and existing EDI related chargebacks. ie. UCC 128 labels, UPC/EAN Catalog, 856's, 850's, 860's, Combining DC's, Adjusting Bills of Lading (carrier changes), etc.

Research/follow up frequently, or as denoted in the Customer's Vendor Manuals, and pursue collection of invalid claims. Must be able to understand the Customer Routing Guides to perform this function.

Submit all Write Off's to the Claims Manager with appropriate documentation and detailed explanation outlining reason(s) for Write Off.

Interact with Operations. EDI Team, Customer Management and Sales to try to determine and resolve root causes of chargebacks.

Routinely offset open Return Credit Memos to Customer Return Deductions, to keep Customer balances current.

Requirements:

1+ years of Accounts Receivable/ Chargeback's experience

Strong knowledge of Excel (Pivot Tables & V- LOOKUPS)

Strong attention to detail

Ability to Multitask


Preferred Skills:
Retail

MS Dynamics

ERP experience


Compensation:
$24-$27/ Hour

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications

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