Front Desk Agent The Beach Club Clubhouse - Gulf Shores, United States - Spectrum Resorts

Description

THE BEACH CLUB CLUBHOUSE FRONT DESK AGENT

Front Desk Agents are responsible for creating the first impression of WORLD CLASS SERVICE at our Clubhouse for our guests. We are looking for enthusiastic team members to assist guests with the highest level of customer service by greeting guests and providing attentive and cordial service to club members, potential club members, owners and guests.

Essential Duties:

Ensure exclusive service to Club member(s) and member guests

Answer telephone and all questions regarding the Club membership and services

Issue Club member wristbands and guests wristbands for members and outside rental agencies

Maintain distribution and collection of towels, games and movies

Maintain point of sales for Club items and events

Help with organization of some Club functions

Check restrooms for neatness and supplies and request custodial services as needed

Assist in cleaning club interior as needed

Perform other duties as assigned.

Required Skills:

Excellent written and verbal communication.

Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems.

Must be self-motivated with ability to in a team environment

Must have excellent guest service and problem resolution skills.

Prior Front Desk/Receptionist experience a plus

Physical Requirements:

Must be able to stand/walk for entire shift

Must be able to bend, kneel, and stoop

Must be able to move/lift up to 25 lbs.