Permit Analyst - Orlando, United States - SUNSHINE ENTERPRISE USA LLC

Description

At Sunshine Enterprise USA, were not just a company; were a community of dedicated professionals committed to excellence and innovation. As a leading force in the business landscape, we take pride in bringing together great people and great organizations by fostering a work environment that values creativity, diversity, and growth. If youre ready to embark on a rewarding career journey with a company that prioritizes its employees, explore our current job opportunities below.

JOB SUMMARY

Our Client has an exciting opportunity for an experienced Permit Analyst (Customer Service Representative). The permit analyst performs technical and clerical reviews of building plans and issues permits consistent with department regulations. This is a technical position with significant responsibility that requires sound judgment and excellent customer service skills. Work is performed with considerable independence under the supervision of the Senior Permit Analyst or Assistant Manager, Plans Review.

REPRESENTATIVE DUTIES/ASSIGNMENTS

• Assists with the issuance of permits, inspections, and plan submittal processes.
  
• Communicates and interacts effectively assisting customers in person and by telephone with policy and procedure associated with obtaining and completing building permits and/or fire system permits.
  
• Reviews applications for completeness and compliance with departmental requirements.
  
• Resolves customer's problems and refers complex problems to supervisor as needed.
  
• Sorts and inputs inspection schedules and results.
  
• Accepts plans and checks required seals, signatures, soil reports, documented calculations, cost estimates, and/or fire protection system permits.
  
• Stamps and routes plans.
  
• Implements zoning regulations in the review of all types of development permits such as commercial, residential, and signage.
  
• Provides excellent customer service both personally and by telephone.
  
• Resolves complex zoning problems that require detailed analysis of site and architectural documents
  

MINIMUM QUALIFICATIONS

• Graduation from high school or equivalent and two (2) years of technical/clerical experience including customer service; or an equivalent combination of education, training, or experience.
  
• Must have demonstrated the ability to communicate effectively both verbally and in writing with the general public while discussing, explaining, and interpreting departmental policies.
  

PREFERENCES

• Demonstrated computer literacy with a working knowledge of Microsoft applications.
  

Sunshine Enterprise USA is an "Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons.