Administrative Assistant - Jacksonville Beach, FL
22 hours ago

Job summary
We are seeking a detail-oriented Administrative Assistant to support daily business operations. This role will serve as the first point of contact for incoming calls and assist with quality control processes.Responsibilities include answering and routing incoming calls in a professional and timely manner responding to customer inquiries providing accurate information documenting call details maintaining organized records following up with customers to ensure satisfaction and resolution of concerns reviewing completed work for accuracy ensuring internal processes are being followed correctly performing data entry maintaining organized digital records supporting leadership with day-to-day operational tasks creating scheduling basic social media posts monitoring company pages for comments messages engagement responding to basic inquiries or routing messages appropriately assisting with maintaining brand consistency tracking engagement metrics reporting insights when needed
Job description
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