Account Manager - Cincinnati, United States - Bitwise

Description

Responsibilities

• Manage accounts of all sizes by representing your team externally with clients and internally by working with direct reports and supporting positions.
• Develop a thorough understanding of the clients position in the market, their product/service, points of difference and competitive landscape.
• Manage client input and feedback for all projects with detailed direction and timelines.
• Establish and build strong working relationships with business leaders at all levels.
• Manage day-to-day client communication and ongoing relationships as it relates to current, new and upcoming projects.
• As necessary, visit clients, attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.
• Manage and coach the internal team to identify opportunities.
• Proactively remain connected to clients and the ever-changing market to access new search opportunities and ensure all viable clients are engaged on a regular and effective basis to help 2x the accounts.

Skills and Qualifications

• Bachelors degree preferred.
• Minimum 3-5 years of experience with account management within the financial or retail industry.
• Should have worked and managed projects in similar domains in a technical role before taking over account manager role.
• Proven track record of meeting quota and retention targets.
• Negotiation skills as it relates to contract renewal, cross-selling etc.
• Proven ability to contribute in a fast-paced environment consistently and positively.
• Ability to effectively communicate with client leaders of all levels (C-level down to entry-level support roles).
• Ability to work independently and manage personal and team member time, keeping deliverables and deadlines top of mind.
• Creative thinking and problem-solving aptitude.
• Excellent interpersonal, writing, spoken and presentation skills.

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