ERP Financial Consultant - Richardson - ComTec Solutions

    ComTec Solutions
    ComTec Solutions Richardson

    3 hours ago

    Description
    :

    ERP Financial Consultant

    Department: Enterprise Systems Group

    Billable Hours Goal: 80% of worked hours

    Position Type: Full Time

    Travel Required: Yes as needed

    JOB SUMMARY:

    As a member of the Enterprise Systems Group, you will deliver multiple software upgrade assistance and implementations via consulting activities from Kickoff to Go-Live, on time, on budget and to the agreed scope, as well as provide ongoing client support.

    REPORTS TO: ERP Lead Consultant

    DIRECT REPORTS: None

    ESSENTIAL FUNCTIONS:

    · Be the trusted advisor to clients on system configuration and implementation, using Epicor's signature methodology for problem identification, implementation, documentation, testing and training

    · Communicate with the customer to determine needs, and contribute solution design as well as overall business strategy

    · Interpret requirements data and identify any gaps between current state of purchased modules and desired functionality in future state

    · Assist with project issues, help to coordinate activities and schedules with both clients and internal team members to resolve in an effective and timely manner

    · Assist with generating quote specifications and proposal generation

    · Ability to adhere to project timelines and meet Service Level Agreement goals

    · Provide support for clients in a help desk capacity and assist in troubleshooting application questions

    · Provide on-site training and consulting for clients if necessary

    ADDITIONAL RESPONSIBILITIES:

    · Maintain daily timesheet and expense report entries and submit them accurately and timely

    · Other duties as required

    Requirements:

    TECHNICAL SKILLS:

    · High level (Intermediate) of proficiency in MS Office and SharePoint

    · Experience (Intermediate) with ERP Solutions such as Infor Visual, Syteline, Epicor, Great Plains etc.

    SOFT SKILLS & ABILITIES:

    · Strong written and verbal communication skills

    · Pleasant and professional demeanor in all client and internal communications

    · Ability to multi task

    · Intellectually resourceful with sound/ethical judgment and effective decision-making abilities

    · Independent worker and able to work effectively on daily tasks without direct supervision

    · Strong organization skills and ability to operate efficiently throughout daily tasks

    · In general, own's issues through resolution, although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriate

    · Demonstrates empathy with users and professionalism at all times 

    · Work well with clients at all levels

    · Operates with client satisfaction in mind

    · Energy, enthusiasm and results-oriented

    · Strong troubleshooting and analytical skills

    EDUCATION, EXPERIENCE, & KNOWLEDGE:

    · CPA or CMA Preferred

    · Minimum 3-5 years' experience in a manufacturing accounting position or financial consulting for an ERP software

    · Strong knowledge in supply chain / distribution desirable

    · Proven success in ERP software project implementation and deployment across multi-business verticals

    WORK ENVIRONMENT/PHYSICAL DEMANDS:

    · Use of computer and office equipment

    · Ability to remain calm in stressful situations

    · Performs all administrative functions expected at this level

    ADDITIONAL REQUIREMENTS:

    · Ability to be scheduled for evening or weekend work occasionally

    · Valid driver's license in your state of residence and reliable personal vehicle



    PIe9c69f668943-37238-38463337


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