- managing, retaining, and acquiring long-lasting win-win relationships with our customers
- identifying and understanding customers' long-term financial needs and offering tailored product and services solutions
- leveraging the bank's latest technology products to meet our customers' expanding needs
- Achieve quarterly and annual team/branch sales goals: C&I, CRE, SBA, mortgage, treasury management, deposits, wealth management investment products, international deposits/wires, and other commercial and consumer products
- Source and develop loans including but not limited to HELOC, Residential Loan and Commercial Loan
- MLO position only: Comply with annual renewals and all regulations for MLO; understand the interest rates, financing, and calculations to better service potential mortgage customers
- Maintain a thorough knowledge of the bank's deposit, loan and ancillary products and an understanding of the qualifications required
- Assist customers with financial needs such as cash withdrawals, deposits, transfers, loan/credit card payments, wire transfers and foreign currency exchange.
- Highly motivated self-starter with a strong work ethic and focus on results with clients' best interest in mind
- Applies strong critical thinking and problem-solving skills to meet clients' needs
- Engage and partner with team members and other lines of business to offer most appropriate products to customers based on customers' need
- Communicates effectively and confidently while engaging with clients
- Able to learn products, services, and technologies quickly and educate customers on conducting banking transactions online, via mobile app and self-service portals
- Expert in using digital resources and technologies to optimize clients' digital banking experience
- Strong desire and ability to influence, educate, and connect customers to technology
- Perform other duties as assigned
- High school diploma or general education degree (GED) required; Bachelor's degree preferred
- 2+ years of customer service, teller, sales experience, and MLO experience within the banking and/or financial service industry highly preferred
- Strong working knowledge of branch operations
- Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships, and delivering results
- Professional and thorough, with strong follow-up skills
- Able to adapt to new process and technologies quickly
- Strong familiarity and fluency with branch technology, mobile and online banking platforms
- Strong problem-solving, decision-making, and customer-service skills
-
Float Personal Banker I
1 week ago
Fifth Third Bank, N.A. Duluth, United StatesMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION · Selected candidates are intended to become a Retail Personal Banker I after completin ...
-
Universal Banker
1 week ago
Frandsen Bank Duluth, United StatesThe Universal Banker must provide a high level of professional communication, attention to detail, and technical skills to provide exceptional customer service.Must proactively identify opportunities to expand customer relationships by engaging in deep and meaningful conversation ...
-
Financial Center Manager Associate
1 week ago
Fifth Third Duluth, United StatesMake banking a Fifth Third better · We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. · GENERAL FUNCTION: · The Financial Center Manager will participate in a comprehensive, customized on-boar ...
Relationship Banker - Duluth, United States - East West Bank
Description
Overview
Being the next generation Relationship Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.
As a Relationship Banker, you will play a key role in
We will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers.
Responsibilities
Qualifications
Compensation
The base pay range for this position is USD $20.00/Hr. - USD $21.50/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.East West Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. Reasonable accommodations for disability are provided to applicants and employees in accordance with applicable law.
