Quality Manager - Auburn Hills, United States - Dana Incorporated
Description
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets – passenger vehicle, commercial truck, and off-highway equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.
Job Purpose
Lead the activities of the quality department, manage the quality management system, implement continuous
improvements, ensure customer satisfaction and mentor the quality team at the Auburn Hills facility
Job Duties and Responsibilities
➢Lead all relevant Quality and cross-functional activities, with particular emphasis on the roll-out, support and
appropriate verification of the Dana Quality, Program and APQP Management processes and teams.
➢ Lead and support all warranty management and remediation efforts, inclusive of customer relationship
management, contract management, and problem-solving activities to actively manage and minimize
warranty spend.
➢ Monitor and drive plant quality activities; customer and supplier (external and internal) quality, customer
relationships, proactive continuous improvement activities, technical problem-solving leadership and
activities, corrective action activities, warranty and field action management.
➢ Actively lead safety critical and field action activities as per Dana's Product Safety and Field Action
Notification and Approval Process.
➢ Implement and enforce Plant and Corporate Policies and Procedures.
➢ Ensure 100% conformance to all customer and Dana policies and requirements.
➢ Maintain and improve (and develop or remediate as necessary) quality systems consistent with the customer,
Dana and IATF16949 requirements, inclusive of a robust Management Review and auditing processes.
EDUCATION AND EXPERIENCE REQUIREMENTS
➢ Minimum Bachelor degree in a technical field and / or 10 years quality engineering experience in an
automotive manufacturing environment;
➢ ASQ Certified Quality Engineer or Tech preferred.
➢ Detailed knowledge of ISO 9001:2000 & IATF16949.
➢ Management experience in a Union facility.
➢ Knowledge of Lean Manufacturing.
➢ Expert level in leadership, team building, project planning, and problem solving and analytical skills.
➢ Experience in metallurgy, high complexity assembly, and OE warranty is preferred.
➢ Strong Knowledge in AIAG core tools; FMEA/PPAP/APQP/MSA and SPC.
➢ Computer proficiency in MS Office
KNOWLEDGE, SKILLS, AND ABILITIES
➢ Compliant Pro
➢ PLM Database
➢ Working knowledge of Rockwell tester, calipers, and micrometers.
➢ Knowledge of quality tools/techniques (APQP, SPC, PFMEA, Control Plans, PPAP, TS-16949, 3 path 5 why,
8D etc).
➢ High proficiency in understanding math data, interpretation and part measurement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.