Service Design Vice President - New York, NY
1 week ago

Job summary
We are collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. Contribute to innovative experience design and strategy, blending user needs with business goals in the dynamic environment of Wealth Management.Responsibilities
- Develop and implement a comprehensive service strategy to focus on direct and indirect experiences.
- Lead cross-functional teams to create storyboards, service blueprints, and research to identify pain points and opportunities for improvement.
Job description
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