Appointment Setter, Door to Door - S McQueen Road Suite Gilbert, Arizona, United States

Description · Mountain West Windows and Doors is an industry leader dedicated to improving the lives of our customers and team members. We offer training, growth opportunities, and a fun, fast-paced work environment where you can thrive as part of a supportive team. · We provide ...

Job description

Description

Mountain West Windows and Doors is an industry leader dedicated to improving the lives of our customers and team members. We offer training, growth opportunities, and a fun, fast-paced work environment where you can thrive as part of a supportive team.

We provide competitive pay, commission, bonuses, a 401(k) retirement plan, and profit sharing. With our positive culture and strong family spirit, we're passionate about what we do and creating a great place to work.

Summary: In your role as a Mountain West Appointment Setter – Door to Door position, you will work with homeowners to schedule qualified appointments for our sales representatives to deliver a window and door consultation. Your responsibility is to find customers interested in receiving a free window and door proposal.

• Canvass assigned neighborhoods Door-to-Door to schedule appointments. Previous canvassing experience is a plus but not required.
• Set appointments with customers for consultation on windows and doors in CRM (Salesforce).
• Participates in various departmental and interdepartmental meetings or training as required.
• Complete all required paperwork to ensure all necessary information is present.
• Strong time management and organizational skills with changing schedules
• Work through Salesforce CRM
• Able to work 20-29 hours during prime selling, 4-8 pm, Tuesday –Friday and 10am-2pm on Saturdays.
• Great communication skills
• Physical ability to work on your feet for extended periods.
• Personal automobile that is fully insured and reliable.
• Ability to be self-motivated.
• Must have reliable transportation, a valid driver's license, a clean MVR, and comply with the company's Fleet Safety Policy.
• $16.00 per hour plus unlimited commission/bonus eligibility.  Anticipated target compensation of $50k yearly.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands, and work environment characteristics listed below are representative of the knowledge, skill, and/or ability required to perform the job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Must have a valid driver's license, clean MVR and be in compliance with the company Fleet Safety Policy.

Education and/or Experience

Must have a High School Diploma, or GED, and dependable work history. Prior knowledge of general construction is preferred.

Computer Skills

Familiarity with computers and technology is required and expected to develop proficiency in CRM (Salesforce) and/or company email systems (Outlook).  

Communication Skills

Excellent verbal and written English language skills are required, as well as good customer service skills (in person and via the phone). Must be able to present information, gather information, and respond to questions from customers, managers, co-workers, and the general public.

Professional Skills

Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-motivated, and have a demonstrated ability to follow assignments through to completion. Attention to detail is required.  Must be able to develop trust, respect, and confidence of customers, coworkers, and managers. Must present a clean and neat physical appearance. Must be able to problem-solve and think creatively and positively when faced with obstacles.

Mathematical Skills:

Ability to subtract two-digit numbers and to multiply and divide by 10s and 100s. Ability to perform calculations of measurement.  Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel, especially with the use of the phone and computer.  The employee frequently is required to reach with hands and arms and talk or hear, especially when using the telephone and attending meetings.  The employee is frequently required to stand, walk, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 100 pounds and occasionally lift and/or move more with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Repetitive body motions may be required. The time commitment required of this position will vary with seasons and based on business needs.

Work Environment:

The work environment for this job includes customer homes and walking neighborhoods. Temperature fluctuates with the seasons.

 This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills, or working conditions associated with this position. While this description is intended to reflect the position's activities and requirements accurately, management reserves the right to modify, add, or remove duties as necessary.

Mountain West Windows and Doors provides a working environment free of discrimination and harassment. Mountain West Windows and Doors treats all persons equally, regardless of race, color, sex, religion, national origin, age, or disability, as each is protected under federal law. Several states in which Mountain West Windows and Doors operates may have laws protecting classifications of team members not necessarily protected under federal law. Mountain West Windows and Doors treats all people equally, regardless of political affiliation and belief, pregnancy, national origin, age, creed, marital status, military status, sexual orientation, mental disorder, veteran status, ancestry or handicap as each category is protected under a municipal ordinance or state law.