- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- 3 years
- Water damage restoration: 3 years (Required)
- Xactimate estimate writing: 2 years (Required)
- Driver's License (Required)
- Woodside, NY 11377: Relocate before starting work (Required)
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Restoration Project Manager - Queens, United States - SERVPRO of Long Island City
Description
Job descriptionDo you love helping people through difficult situations? Then, don't miss your chance to join our franchise as a new Project Manager. At SERVPRO of Long Island City/Lower East Side, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.
The Fire and Water Restoration Project Manager oversees all aspects of assigned restoration/reconstruction projects and assigned production crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence. As a valued SERVPRO franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications.
In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"
Primary Responsibilities
· Manage the customer experience and overall customer satisfaction.
· Manage the client experience and overall client satisfaction.
· Provide priority response to potential customers.
· Develop scope of work for projects and review estimates.
· Negotiate customer and/or client approval of project scope and estimate.
· Schedule crews and resources to provide service on active projects.
· Coordinate and oversee the production of services with crews and subcontractors.
· Document and/or review job file to support the services provided.
· Maintain communication with internal and external stakeholders.
· Manage production expenses.
· Manage equipment and materials (assets).
· Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
Position Requirements
· Effective written and oral communication
· Intermediate math skills
· Proficient in Xactimate estimate writing ( minimum 3 years)
· Experience in cleaning, restoration and reconstruction
· IICRC certifications
· Participate in On call rotation
*Must have valid Drivers License*
Pay Rate $65,000 to $85,000
Competitive salary based on experience.
Job Type: Full-time
Pay: $65, $85,000.00 per year
Benefits:
Experience:
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
