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Macael

    Customer Service Representative - Windham Center, United States - Planet Fitness - Biddeford/Windham ME

    Planet Fitness - Biddeford/Windham ME
    Planet Fitness - Biddeford/Windham ME Windham Center, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Job Description

    Job DescriptionCustomer Service Representative- Full Time Closing

    Interested in fitness and wellness?


    Join our team at Planet Fitness Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive on friendliness and cleanliness so a positive, upbeat attitude is a must Basic computer proficiency and frequent physical activity are required. Start your Planet Fitness career today

    Essential Duties and Responsibilities
    • Greet members and provide exceptional customer service. Make members feel comfortable and welcome
    • Check members in, tour and sign-up new members, log amenities, and communicate updates and events to members and guests.
    • Respond to member questions and concerns in a timely and professional manner.
    • Conduct beverage or merchandise purchases on the point-of-sale system.
    • Explain and promote our unique fitness instruction classes () to our new members, helping them to keep their workouts new and exciting.
    Club Cleanliness and Maintenance
    • Keep the front desk area and lobby clean and orderly.
    • Execute regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights.
    • Clean all exercise equipment and tanning beds.
    • Clean restroom and shower area and keep stocked.
    Qualifications/Skills
    • Positive friendly attitude
    • Must be 18 years of age or older
    • Basic computer proficiency with an eye for accuracy
    • Punctuality and reliability are a must.
    • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations
    • Problem-solving
    • Personify the core values of Planet Fitness: teamwork, positivity, integrity, passion, and accountability.
    Physical Demands
    • Visible continuous activity during the shift
    • Continual talking in person or on the phone to members during shift
    • Must be able to lift up to 50 lbs.
    • Frequent climbing, balancing, kneeling, and crouching during the shift
    • Frequent cleaning of equipment and facilities


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