Regional Manager - Dallas, United States - Freebirds World Burrito

Description

Job Description

Why work for Freebirds?

1. We are in our 3rd year of top 1% of industry performance.

2. For the second year in a row, we were awarded the #1 consumer choice for craveable food by National Restaurant News.

3. We are growing and creating tremendous job opportunities.

4. We believe in creating exceptional culture, continued product innovation, training enhancements, and exceptional Texas hospitality.

Freebirds Benefits for a Regional Manager

• Low-cost healthcare, 401K, and PTO options
• Excellent reward and recognition programs for management and hourly Tribe
• Multi-annual manager training sessions
• Company vehicle and cell phone re-imbursements
• Cell phone, ticket, event, and gym partnership discounts
• Paid parental leave

People

• Work closely with Director of Operations and HR team on development process to build pipeline of leadership talent
• Oversee 5-8 restaurants
• Make decisions with HR consultation, concerning hiring, promotions, disciplining, and discharge of restaurants leadership team
• Develop a team of high performers and create succession plans to ensure operational success
• Build success through the creation of a culture which empowers and rewards top performers, and compassionately improves or removes low performers to benefit the continued improvement of the leadership team
• Advocates and leads traditional and non-traditional tools and efforts to recruit top talent for all positions
• Models TRIBE values that are a part of achieving Freebirds Mission and Vision (T-Teamwork, R- Relentlessness, I- Integrity, B-Best in Class, E-Empowerment)
• Work to understand individual's strengths and weakness to leverage results
• Actively challenges and motivates team to achieve improvement margins
• Actively listens to ideas and opinions and solicits feedback from team to challenge status quo

Process

• Maintain an effective system of partnering with Restaurant Support Center including marketing, facilities, and maintenance support
• Plan and implement a strategic direction for the region in all key drivers and initiatives
• Ensures high levels of operational excellence are achieved
• Achieve financial success to build sales and increase profitability
• Demonstrate operational excellence through training, coaching, disciplining, and encouragement of the restaurant leadership team
• Use data and tools to measure objective results with each region to help guide coaching and improvements with General Managers
• Help support restaurants with LTO's and implementations and follow up on results
• Partner with Human Resources in any investigations that arise and work with HR to finalize any future action
• Intentionally prioritizes time spent in restaurant for impactful visits
• Administers effect and well planned monthly and bi-weekly manager meetings
• Writes Effective Quarterly Business Plans Goals with period base reflection on results
• Completes Monthly Operation Evaluation with highest integrity
• Upholds manager and tribe standards

Product

• Demonstrating high caliber leadership and removing obstacles, so restaurants have the highest standards of service, safety, cleanliness, and food quality
• Ensures that restaurants are compliant with government and food inspections
• Relentless approach to utilization of all tools, resources, and proper training to support delivering most craveable product to guests

Requirements

• Multi-unit restaurant management experience in fast-casual restaurant concepts, preferred
• Proficient in restaurant operations, front/ back of house, and point of sale systems
• Experienced leading a team through objective measures of performance
• Advanced understanding of decision-making process, deliverable prioritization, and timelines
• Advanced ability to communicate, influence, and negotiate decisions while motivated assigned teams
• Strong understanding of restaurant functions including training, recruiting, and delegating certain tasks
• Requires 75% travel within home and surrounding markets
• Ability to bend at the waist and lift items up to 50 lbs
• Must have the ability to stand for long periods of time
• Must have Food Safety Manager Certification upon hire
• Must have valid state driver's license and insurance upon hire