Partner Success Specialist - Minneapolis
1 month ago

Job summary
We power 200+ teams across the NFL, NHL, NBA, MLB and NCAA including the Kansas City Chiefs New York Yankees OKC Thunder and Edmonton Oilers. This role supports our Partner Success Managers who work directly with our customers sports teams by handling customer support questions configuring Fanmaker apps building reports keeping documentation tight and current and taking on supportive projects tasks that require flexibility responsiveness to coordinator customer needs.Responsibilities
- Shadow assist Partner Success Managers during team launches activations
- Respond to customer support questions via email chat ticketing systems
- Maintain improve documentation training guides internal how-tos
Job description
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