- The IT Manager will manage our outsourced MSP and collaborate to plan and execute the IT aspect of our company's growth plan.
- The IT Manager will be the Administrator of our MS365/Exchange accounts, internal broadband, Hosted Voice, and mobile wireless services.
- The IT Manager is responsible for inside connectivity, LAN/WIFI network, switches, SIP phones, etc., and from the service hand-off demarcation point(s).
- The IT Manager will be responsible for maintaining and managing, set-up, configuration, supplies, and service contracts for printers, scanners, faxes, multifunction devices, and similar throughout our offices.
- Additionally, the IT Manager shall:
- design and execute projects to improve processes, systems and operations;
- manage hardware and software purchasing (including new employee onboarding/setup);
- create and maintain accurate asset management records;
- proactively jump in and lead with support issues as needed.
- own the IT Service management process with focus on excellent user experience.
- Bachelor's Degree preferred but not required.
- 5+ years' experience in Enterprise IT Support Management.
- Experience working at large scale Enterprise or UcaaS organizations preferred.
- LAN Administration, SaaS productivity and identity management tools.
- Enterprise Grade Firewall configuration and Support
- Deploying and supporting user endpoints, including MDM, BYOD, Desktop, Laptop.
- Knowledge of security, identity management, productivity, communications, and collaboration applications.
- Experience with Solarwinds, Remedy, Service Now, etc.
- Strong interpersonal skills and ability to work with cross-functional teams, customers, and vendors.
- Excellent customer service, organizational, prioritization, multitasking, and communication.
- Ability to leverage internal and vendor teams to improve processes, systems and maximize resources.
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IT Infrastructure Manager - Plano, United States - RightStaff, Inc.
Description
Job Description
Job DescriptionAre you an accomplished IT visionary with a proven track record of transforming complex infrastructures? We're seeking a seasoned Senior-level IT Executive who thrives in fast-paced, dynamic environments.
With a compelling background in successful IT implementation and stakeholder presentations, you'll lead our top-notch IT team to new heights. Leveraging your expertise in hardware, software, and networking, you'll seamlessly orchestrate support and optimization.
As a trusted strategic partner, you'll collaborate with our executive leadership to identify and deploy cutting-edge technology solutions that drive business objectives. Your ability to expertly coordinate projects, mitigate risks, and resolve technical challenges will be pivotal, all while maintaining IT budget oversight.
This is your chance to make your mark as a transformative IT leader. You'll shape our technology strategy, elevate training, and streamline documentation - positioning us for unparalleled digital success.
Ready to bring your visionary IT expertise? Apply now for this career-defining opportunity
Our network is a hybrid cloud-based network infrastructure that includes VPNs, firewalls, cyber-security services, network monitoring applications, trouble ticketing systems, etc. We are a Microsoft shop for remote device management, end-point security, productivity, collaboration, cloud storage, and communications. Our end-user device environment encompasses company-issued/managed Windows and Mac laptops/desktops, company-issued/managed iPhones and iPads, and unmanaged BYOD iPhones and Android smartphones. Our corporate employees are "customers" of our company's Internet and voice services.
Responsibilities:
This position requires a daily presence in our Plano, TX office (with flexibility to work remotely on select days of the week). Local candidates only. No relocation or work visa assistance provided. This role is NOT a WFH role.
Qualifications:
Technical Domains
Personal & Communications Skills
Voted Best Places to work in the Dallas/Fort Worth area. RightStaff is a nationwide IT solutions partner. We offer a full range of services, covering recruitment, project management, rollouts, project deployment, staffing, consulting services, and direct hire placement.
RightStaff is continuing to grow our service offerings every year, offers excellent compensation, and a great opportunity for career growth.
Company Description
RightStaff was recognized by INC 5000 as one of the fastest growing companies in the nation. RightStaff's unique process and approach to staffing has enabled us to provide services that far exceed our competitors in the areas of resource qualification, delivery and performance measurement.\r\r
Voted Best Places to work in the Dallas/Fort Worth area. RightStaff is a nationwide IT solutions partner. We offer a full range of services, covering recruitment, project management, rollouts, project deployment, staffing, consulting services, and direct hire placement. \r
\r
RightStaff is continuing to grow our service offerings every year, offers excellent compensation, and a great opportunity for career growth.