HR Operations Analyst - Chicago, United States - Mitchell Martin Inc

Description

• The HR Operations Analyst position is responsible for supporting the HR division as part of the HR Operations Team.
• This position is also responsible for working with all workers to assist them with inquiries providing first level support and escalating as to COEs as needed.
• Regularly reviews and addresses all HR Jira tickets, providing first level support for all HR functions, escalating issues appropriately. Ensures SLAs are met with the highest levels of customer service.
• Partner with Employee Relations and HR Business Partner teams to support the off-boarding process for employees, leaver documentation (including severance agreements) and other administration
• Perform first level process and technical support for all HR systems and escalates issues appropriately.
• Support the Recruiting Team with Interview Scheduling for Perm and Contingent roles, as well as provide support for our Summer Intern Program Onboarding
• Review, audit and ensure integrity and compliance of the transactional data into Workday HCM, including new hires, terminations, transfers, and pay rate changes.
• Ensure all processes in full employee life-cycle are consistent across the regions, with awareness of local laws and regulations.
• Maintains HRIS data integrity through data audits ensuring path to resolution when discrepancies are identified.
• Partner with HR users and liaisons within the organization to define requirements for ad-hoc report requests. Makes recommendations and develops and tests final report using the Workday HCM or other HR systems. May require guidance from senior team members to validate complex requirements or to build the report in Workday HCM.
• Perform testing for system fixes and enhancements. Responsible for validating expected outcomes and executing regression testing. Provides recommendation to move these into the production environment when testing has been successfully completed.
• Support the US New Hire Onboarding process with reporting, new hire processing, I-9s, ensuring documentation and information is entered into Workday, etc.
• Assist the Global Mobility and Immigration team with administration support including right to work checks, visa processing, I-9 reverifications, relocation and transfer support, and payment processing support.
• Continuously review and update processes within HR documentation and user manuals.
• Complete ad-hoc Employment Verifications for current and prior workers.
• Fulfil any additional, ad-hoc duties as required to meet the needs of the business.