- SCCM
- Azure
- DOD or DOJ
- We are seeking a highly skilled and experienced cloud-based SCCM engineer to assist in developing and delivering workstation support and solutions for a mission-critical U.S.
- Government program that has a rapidly growing demand for information to be securely accessible anywhere, anytime, from any device.
- The individual selected for this position will be a member of the ESA-V Network Engineering team and the primary work location will be Washington, DC with work performed remote.
- This individual will work with DOJ client stakeholders to improve the capability and capacity of the workstation management service to reliably meet the needs of a mobile, geo-dispersed workforce.
- The successful candidate will have extensive hands-on experience with Microsoft System Center Configuration Manager (SCCM), cloud-based technologies and group policy.
- The candidate will be responsible for implementing and maintaining SCCM Infrastructure in a cloud environment and must have hands on experience with workstation software, application packaging, government security standards, and workstation security hardening is required.
- Build, install, configure, and troubleshoot Microsoft System Center Configuration Manager and other workstation management tools and workstation applications.
- Monitor and optimize SCCM performance.
- Implement and manage Role-based access control (RBAC) and delegation.
- Collaborate with other IT teams to ensure SCCM integration with other systems.
- Be able to troubleshoot and support Windows 10/11 Workstations and software and SCCM related issues.
- Work with security, infrastructure, networking, and applications engineering teams to implement and maintain a workstation security strategy.
- Building and deploying software packages to workstations while staying up to date on the latest cloud-based technologies.
- Identify and evaluate costs, benefits, and risks of expanding and enhancing network and desktop engineering services.
- Provide written instructions for both workstation and application usage.
- Provide weekly reporting of issues and projects.
- Ability and willingness to work extended hours or modified schedule for planned and emergency work.
- US Citizenship is required.
- Current clearance is not required, but selected individual cannot start the assignment until the customer grants the required security clearance.
- Typically requires a bachelor's degree from an accredited college in a related discipline, with 12 to 15 years of prior relevant experience; or a master's degree with 10 to 13 years of prior relevant experience.
- Additional years of experience and/or relevant certifications will be considered in lieu of degree.
- BS in Computer Science, Systems Engineering, or related technical field or equivalent experience with at least 12+ years relevant experience (10+ years with a MS/MIS Degree)
- 7+ years' experience providing tiers II, III & IV support.
- Ability to work well with people from many different disciplines with varying degrees of technical experience.
- Ability to express complex technical concepts effectively, both verbally and in writing
- Experience in the design and administration of cloud based (Azure) System Center Configuration Manager (SCCM) as well as end user workstation environments.
- Extensive knowledge of Active Directory Group policy as applied to workstations.
- In-depth knowledge of end user workstations and technology to support end user workstations.
- Experience with PIV and CAC authentication.
- Provide support on a M-F business hours schedule in the eastern time zone.
- Extended hour and weekend support as required by mission or emergencies.
- Excellent communication skills are required to effectively interface with executive level to individual contributors.
- Ability to lead support issues to a successful conclusion while updating management and senior leadership.
- Ability to obtain and maintain a Public Trust clearance.
- Candidate selected will be subject to a Government Public Trust security investigation and must meet eligibility requirements for access to the customer's information.
- Must be a U.S. Citizen
- 8 years of experience with workstation systems management systems (e. SCCM, Symantec Endpoint Manager, Intune, Azure, AWS etc....) administration support
- 8 years of experience in an operations role
- Experience with both on premise and SaaS deployments systems.
- Government contracting experience, particularly with the DOJ.
- DOJ or DOD Clearance
- ITSM knowledge and experience, particularly with ServiceNow
- MCSE: Mobility Certification
- Extensive knowledge of Windows 10/11 operating system
- Ability to create and speak to Microsoft PowerPoint presentations.
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network engineer v - Washington, United States - Softworld, a Kelly Company
Description
Job Title: SCCM Engineer
Location: Washington DC, 100% Remote - May require some travel
Onsite Requirements:
Job Description:
You will work closely with the customer and will be the SME for the SCCM Engineering team on the following key tasks:
Required Clearance:
Education and Experience:
Required Qualifications:
Desired Qualifications: