IT Business Systems Analyst III - Riverside, United States - Riverside County, CA

Description

Salary : $100, $141,015.68 Annually

Location : Riverside

Job Type: Regular

Job Number:

Department: Public Health

Division: Finance And Business

Opening Date: 06/06/2024

Closing Date: 6/21/2024 11:59 PM Pacific

ABOUT THE POSITION

The County of Riverside's University Health System (RUHS) has an opportunity for an IT Project Manager (IT Business Systems Analyst III) who will be assigned to the Finance and Business Division within Public Health in Riverside.

The selected candidate will oversee and lead complex IT projects from initiation through completion by providing project management including project scope, schedule, and costs. The incumbent will define and manage goals and objectives, team roles and responsibilities, tasks and schedules, priorities, communication, risk, and progress reports. Manage and lead project implementation and quality assurance by effectively evaluating and monitoring cost, schedule, and performance, gather important information, and make authoritative decisions about required next steps; oversee the development and maintenance of appropriate project documentation. Additionally, the selected candidate will capture and document business requirements, define business processes, and configure and support off-the-shelf business solutions related to the Public Health Department's business needs.

The department seeks candidates with IT project management and system analysis experiences in a Healthcare, Public Health or government sector, strong knowledge and experience in implementation and support of a COTS, and advanced knowledge in capturing and documenting business requirements from end-user input (for new and or existing systems). Candidates with a bachelor's degree, Project Management (PMP) certification, and healthcare experience (Electronic Health Record (EHR), case management, lab, and document management systems) are highly desired.

Meet the Team

EXAMPLES OF ESSENTIAL DUTIES

• Conduct systems analysis and design of business processes involving evaluation of current and proposed information and business process flow, available and emerging technology hardware and software, and cost/benefits.

• Analyze projects; document new organizational processes; generate reports for management on new technology.

• Develop and document user requirements from end-user input for new and existing systems, business processes, and applications.

• Select and recommend software based on systems analysis, evaluation of product, and vendors.

• Create requests for proposal (RFPs) or requirement specifications and evaluate proposal submissions.

• Implement new and modified processes and systems by performing design, application development, installation and testing.

• Modify software; customize business applications and interfaces.

• Coordinate and communicate with end users, management, staff, and vendors on project issues and status.

• Develop project work plans and schedules and monitor project resources including staff time, vendor work, and finances.

• Prepare project documents, requirements, reports, feasibility studies, cost/benefit analysis, and quality assurance and control standards.

• Maintain, support, and administer software applications.

• Provide customer support, training, and problem analysis for software applications.

MINIMUM QUALIFICATIONS

Education: Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in computer science, computer information systems, data processing, information management, or a related field to the assignment. (Additional qualifying IT job-related experience may substitute for the required education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience).

***Please Note: If qualifying using educational units, proof is required by the closing deadline. Applications without proof of degree/educational units completed will not be considered. Please see "Supplemental Information" below for guidelines.***

Experience: Four years of successful journey level IT job-related experience, one year of which included either lead person duties or technically advanced IT job-related work (One year as an IT Business Systems Analyst II will satisfy the one year of lead or technically advanced experience requirement).

Other Requirements:

At least one year of project management experience and full software development lifecycle experience.

Knowledge of: The principles, methods and techniques used in the course of work for the IT Business Systems Analyst series; principles and techniques applied to IT devices, applications and systems; principles of organization and administration; principles of documentation and recordkeeping, storage and retrieval.

Ability to: Gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees, and the public; communicate effectively with people at all organizational levels.

Required IT-Related Skills: Systems analysis theory, processes and techniques; project spec development; application design; writing and modifying technical and user documentation; data modeling techniques; prepare flow process diagrams and other design graphics; application of industry or County standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; use of packaged or off-the-shelf and third party application software including office automation tools.

Preferred IT-Related Skills: Internal consulting with clients at various levels of the organization; writing code and scripts; writing process descriptions; work with client server environments.

SUPPLEMENTAL INFORMATION

Application Deadline
Applications will be reviewed in the order in which they are received. Based on the number of applications received, this posting may close without notice.

Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at:

Degree/Transcript Verification:Prior to the closing date, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services () or Association of International Credential Evaluators, Inc. ().
***Prior to the closing date, upload a copy of your official/unofficial transcripts or Foreign Education Equivalency report. ***

Veterans' Preference
The County has a Veterans Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. See the policy

What's Next?
This recruitment is open to all applicants.

Applicants who are currently County of Riverside employees and/or current employees of the Public Health Department may be considered before other applicants depending on the volume of the applications received.

Qualified applicants may be considered for future vacancies throughout the County.

Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted.

For specific questions regarding this position, contact Ebelyn Skinner at

BASED ON THE NUMBER OF APPLICATIONS RECEIVED, THIS POSTING MAY CLOSE WITHOUT NOTICE.
If you are experiencing technical problems, you may contact the applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at or toll-free

GENERAL APPLICATION INFORMATION:

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, A pre-employment physical examination and background check may be required.

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

• Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
• Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
• Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:

1. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
2. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
3. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to or by calling the Benefits Information Line at ,
Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0 < 3 year = 80 Hours (10 Days)

4 < 9 years = 120 Hours (15 Days)

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year.

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

01

I acknowledge that I am required to provide proof of my degree or a copy of my transcript(s) as verification of educational units completed prior to the closing date of the job posting. (Official and unofficial transcripts will be accepted. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation.)

• Yes
• No

02

Have you completed 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in computer science, computer information systems, data processing, information management, or a related field to the assignment. (Additional qualifying IT job-related experience may substitute for the required education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience).

• Yes
• No

03

Do you have at least four years of IT related job experience?(Please note that your answers will be verified against the information provided in your application.)

• Yes
• No

04

How many years of experience do you have managing and leading project implementation and quality assurance by evaluating and monitoring cost, schedule, and performance, gathering important information, and making authoritative decisions on required next steps? (Please note that your answers will be verified against the information provided in your application.)

• None
• Less than 12 months
• At least 1 year but less than 2
• At least 2 years but less than 3
• At least 3 years, but less than 2
• At least 4 years, but less than 5
• At least 5 years, but less than 6
• 6 years or more

05

How many years of experience do you have in the implementation and support of a COTS, along with advanced knowledge in capturing and documenting business requirements from end-user input for new and existing systems? (Please note that your answers will be verified against the information provided in your application.)

• None
• Less than 12 months
• At least 1 year but less than 2
• At least 2 years but less than 3
• At least 3 years, but less than 4
• At least 4 years, but less than 5
• At least 5 years, but less than 6
• 6 years or more

06

How many years of IT healthcare experience do you have with Electronic Health Record (EHR) systems, case management, lab systems, and document management systems? (Please note that your answers will be verified against the information provided in your application.)

• None
• Less than 12 months
• At least 1 year but less than 2
• At least 2 years but less than 3
• At least 3 years but less than 4
• At least 4 years but less than 5
• At least 5 years, but less than 6
• 6 years or more

Required Question