Senior Product Manager, HingeSelect - San Francisco, CA

About The Role · You'll lead the strategy and roadmap for Hinge Health's in-person care experience — making it seamless for members to find, schedule, and receive high-quality care. You'll partner with engineering, data, design, operations, and network teams to build our physical ...

Job description

About The Role
You'll lead the strategy and roadmap for Hinge Health's in-person care experience — making it seamless for members to find, schedule, and receive high-quality care. You'll partner with engineering, data, design, operations, and network teams to build our physical care delivery model. This is a new 0→1 initiative where you'll help forge a new business line from the ground up.

What You'll Accomplish

• Help members find the right providers and services faster using smarter, personalized search and recommendations
• Build end-to-end in-person visit experiences — from scheduling to check-in, claims processing, and follow-up
• Optimize claims infrastructure for submission, adjudication, payment processing, and statement generation
• Build experiences and integrations for providers to enable development and operations of a high-performance provider network
• Build agent workflows to streamline the end-to-end experience for members, providers, and operations teams

Hinge Health Hybrid Model
We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.

Basic Qualifications

• 5+ years of product management experience, with success shipping complex products
• Strong consumer product instincts and experience building personalized user experiences that drive consumer engagement.
• Proficiency in SQL and data analysis to guide product decisions.
• Experience building AI products
• Strong design sense and user empathy with experience partnering with designers to deliver intuitive, accessible products.
• Excellent written and verbal communication skills.

Preferred Qualifications

• Technical background and experience with system design.
• Experience in healthcare or financial services technology industries.
• Experience building products for multi-sided marketplaces.

Compensation
This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $180,000 - $270,0000.

About Hinge Health
At Hinge Health, we're using technology to scale and automate the delivery of healthcare – starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. With an AI-powered human-centered care model, Hinge Health leverages cutting-edge technology to improve outcomes, experiences and costs to help people move beyond their pain. The platform addresses a broad spectrum of MSK care – from acute injury, to chronic pain, to post-surgical rehabilitation – through personalized, evidence-based care.

As the preferred partner to 50+ health plans, PBMs and other ecosystem partners, Hinge Health is available to over 20 million people across more than 2,550 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at

What You'll Love About Us

• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live.
• Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.
• Modern life stipends: Manage your own learning and development

Culture & Engagement
Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.

Workday ID

JR1720