Senior Customer Success Manager - Newton

Only for registered members Newton, United States

4 days ago

Default job background
Full time $85,000 - $91,000 (USD)
+ Develop customer relationships that promote customer retention growth loyalty Provide strategic direction tactical support clients purchase integrated media data services Focus adoption expansion renewal Onboard enable customers product functionalities capabilities Investigate current workflow technology stack Uncover ideal key performance indicators metrics success areas opportunity Consult appropriate use cases Informa TechTarget data products achieve agreed KPIs Drive usage identify recommendations integration strategies Build narratives presentations client communications showcase client success areas optimization upsell Coordinate internal teams prevent resolve issues provide data deliverables guidance customers Present communicate end users marketing management sales management executives Escalate areas concerns client challenges Provide consult marketing sales best practices Informa TechTarget data products support+

Company Description

Do you want to develop your career make impact fast-growth fast-moving B2B technology space?

At Informa TechTarget you'll collaborate grow alongside respected experts Work leading brands exposed world-shaping innovations Apply energy intellect helping clients faster market revenue We're vibrant community world-class practitioners offices around world Traded Nasdaq part global leader business-to-business events digital services academic research FTSE 100.

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