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Quality Manager - Vandalia, United States - Deanna Nesbit & Associates, Inc., LLC
Description
Main Responsibilities:
Coordinating and supervising all Quality Assurance activities in Production and in the Laboratory to ensure an exceptional quality product is delivered to the customer
Ensuring Production Process output complies with customer expectations
Being responsible for quality-related communication with customers
Ensuring production compliance with all internal and customer bottle and packaging specifications
Measurements and Testingrecording and reporting dimensional, functional, and visual attributes per internally specified requirements
maintaining optimum performance and internal calibration checks on quality-related equipment
Customer Relationship Management regarding
Quality Issues:
working with production and customer to determine optimized process settings to ensure specified requirements are met (specifically during sampling and product qualification process)
hosting periodic customer visits
managing customer complaint process
Quality System:
ensuring compliance with all ISO and customer/external audit requirements
preparing and completing audits
Documentation
Being responsible for promoting a quality mindset in all plant employees
Being responsible for the control & coordination of rework with the production of all nonconforming product
Education/Experience:
4-year degree preferably in chemistry or science area or equivalent experience
Experience with physical lab testing equipment, calipers, scales, digital height gauge and compression force testing equipment and with Coordinate Measuring Machine (CMM)
At least 5 years of work experience in Quality Assurance combined with a demonstrated track-record of accomplishments as a QA Manager, preferably in manufacturing environment