IT Support Technician - Middletown
3 weeks ago
Job summary
We are seeking an IT Support Technician to join our team at COVE Animal Health. The successful candidate will be responsible for providing exceptional customer service, troubleshooting and resolving hardware and software issues, and maintaining strong technical skills to provide prompt support for customers.Responsibilities
- Provide exceptional customer service
- Serve as the first point of contact for IT support through IT Service Desk hotline and ticket queue
- Diagnose and resolve hardware and software related problems via remote control tool or onsite
Job description
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