Jobs
>
Austin

    Global Security Operations Center - Austin, United States - Allied Universal®

    Allied Universal®
    Allied Universal® Austin, United States

    3 weeks ago

    Allied Universal background
    Description

    Job Description

    Job DescriptionOverview

    Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions

    Job Description

    Hiring Security Officers

    (located in Austin Near 290 East)

    This position pays $21. 80 / Hour. Pays Weekly

    Must be willing to work weekends

    Allied Universal is hiring a Global Security Operations Center (GSOC) Operator. The GSOC Operator is responsible for using security best practices to identify, analyze, and support all events and incidents that impact or potentially could impact Open Text operations, facilities, and employees. The GSOC Operator is responsible for monitoring multiple security network systems to coordinate responses to all safety and security incidents. In addition to monitoring security systems, the GSOC Operator is required to properly provide timely and accurate reports/information to Security Management of all life safety events, and guide and assist business clients during emergency and non-emergency events.

    RESPONSIBILITIES:

    • Primary Responsibilities:
    • Alarm Monitoring: Operators monitor all physical security equipment on a global basis to ensure the physical security of all employees, contingents, and office spaces
    • Access Management: Operators manage day to day access to all company facilities, ensuring compliance with customer, auditorial, and company policy
    • CCTV System: Operators manage the companies CCTV system and process video footage request
    • Provide access management to all company facilities
    • Conduct alarm monitoring for Open Text facilities
    • Manage all video footage requests in accordance with company policy
    • Manage all access report requests in accordance with company policy
    • Notify the appropriate personnel in an emergency
    • Notify, direct, and assist emergency personnel in the event of an emergency
    • Liaison between clients, other departments, and company leadership during an emergency
    • Directing visitors to the appropriate areas
    • Monitor and control removal of company and personal property
    • Report all building utility/ service issues as observed and instructed to facilities
    • Manage the day-to-day requirements for the Companies Anti-tailgating program
    • Evaluate and recommend improved procedural safety/security protocols or processes
    • Display exceptional customer service and communication skills
    • Respond to incidents and critical situations in a calm, problem solving manner
    • Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site
    • Work flexible schedules, including some nights

    QUALIFICATIONS:

    • High school diploma or equivalent
    • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
    • Work experience must include of the following:
      • Demonstrated analytic and critical thinking skills and ability to expertly prepare reports
      • Ability to use logic and reasoning to reach conclusions and approaches to problems
      • Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
      • Possession of highly proficient computer skills including Microsoft Office applications
      • Ability to communicate effectively with IT and Security Systems professionals
      • Demonstrated ability to operate radio, telephone equipment and/or console monitors
      • Flexibility to work various shifts and willingness to assist the team when needed
      • Ability to adapt to a dynamic environment and work under pressure
    • Comfortable in an environment where there is an expectation for constant learning
    • Effective oral and written communication skills
    • Active listening skills
    • Ability to assess and evaluate situations effectively
    • Ability to identify critical issues quickly and accurately
    • Attention to detail
    • Problem solving skills
    • Compile, sort, and interpret data
    • Identify critical issues quickly and accurately
    • Encourage effective teamwork
    • Mediate conflict with tact, diplomacy
    • Handle crisis situations at the client site, calmly and efficiently

    PREFERRED QUALIFICATIONS:

    • College degree, or actively enrolled in college, with a focus on Criminal Justice or other protective service-related field of study

    BENEFITS:

    • Medical, dental, vision, basic life, AD&D, and disability insurance
    • Enrollment in our company's 401(k)plan, subject to eligibility requirements
    • Seven holidays annually paid at time and a half, if worked
    • 40 hours of vacation after one year of employment at eligible work assignments. Unused vacation is only paid out where required by law.
    Closing

    Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

    If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: C15802

    Requisition ID
  • Concentra

    Center Operation Director

    1 week ago

    Concentra Austin, United States

    Overview: · Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a tim ...

  • University of Texas at Dallas

    Archer Center Texas-based Operations Assistant

    2 weeks ago

    University of Texas at Dallas Austin, United States

    Job Summary · Founded in 2001, the Archer Center is where Texas meets the world. As the Washington, D.C., campus of The University of Texas System, the Archer Center provides talented undergraduate and graduate students from across the UT System with the opportunity to live, lear ...

  • GCS Technologies

    Network Operations Center

    4 days ago

    GCS Technologies Austin, Texas, United States Permanent

    The NOC Team is the heart of our Support Operations division and an entry-level technical role. · This is a fast paced role that requires a shift in focus multiple times per hour and prioritization of work on the fly. The NOC handles all incoming tasks such as support and dispatc ...

  • Visit Austin

    Visitor Center Manager of Operations

    1 week ago

    Visit Austin Austin, United States

    About Visit Austin and Our Mission: · The Austin Convention & Visitors Bureau is charged with marketing Austin nationally and internationally as a premier business and leisure destination, thus enriching our community's overall quality of life. · The Austin Convention & Visitors ...

  • GCS Technologies

    Network Operations Center

    2 weeks ago

    GCS Technologies Austin, United States

    Job Description · Job DescriptionThe NOC Team is the heart of our Support Operations division and an entry-level technical role. · This is a fast paced role that requires a shift in focus multiple times per hour and prioritization of work on the fly. The NOC handles all incoming ...

  • The University of Texas at Austin

    Regional Security Operations Center Manager

    20 hours ago

    The University of Texas at Austin Austin, United States Full time

    Job Details · : General Notes · This is a hybrid remote/in-office position. The majority of time will need to be spent on campus to interact and oversee student employees serving the UT Regional Security Operations Center (UT RSOC), but remote work is allowable as is reasona ...

  • Allied Universal®

    Global Security Operations Center

    3 weeks ago

    Allied Universal® Austin, United States

    Job Description · Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will ...

  • Allied Universal®

    Security Operations Center Officer

    5 days ago

    Allied Universal® Austin, United States

    Job Description · Job DescriptionOverviewAllied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fue ...

  • Allied Universal®

    Security Operations Center Officer

    3 weeks ago

    Allied Universal® Austin, United States

    Job Description · Job DescriptionOverviewAllied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fue ...

  • Inter-Con Security

    Security Control Center Operator

    3 weeks ago

    Inter-Con Security Austin, United States

    Job Details · Job Location · Austin Austin, TX · Salary Range · $ $19.25 Hourly · Description · Overview · Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers ...

  • Origis Energy

    Remote Operations Center Operator

    1 week ago

    Origis Energy Austin, United States

    Join the Origis Energy Team · Origis Energy is accelerating the transition to a carbon-free future by Reimagining ZeroSM. As one of America's leading renewable energy and decarbonization solution platforms, the company continues to expand and reimagine its contribution to the wo ...

  • GardaWorld

    Security Operations Center

    2 days ago

    GardaWorld Austin, United States

    GardaWorld BR [Dispatcher Coordinator / Telecommunicator] As a Security Operations Center Dispatcher at GardaWorld, you'll: Operate and monitor all SOC telephone, texting, radio, and intercom communication-systems; Answer and respond to events and situations received over regular ...

  • Origis Energy

    Remote Operations Center Operator

    1 week ago

    Origis Energy Austin, United States

    Job Description · Job DescriptionJoin the Origis Energy Team · Origis Energy is accelerating the transition to a carbon-free future by Reimagining ZeroSM. As one of America's leading renewable energy and decarbonization solution platforms, the company continues to expand and reim ...

  • Zoom Corporation

    Security Operations Center

    3 weeks ago

    Zoom Corporation Austin, United States

    What you can expect? · The SOC Manager will be responsible for driving continuous improvement of our logging and detection capabilities, optimizing vendor solutions and fostering a collaborative, high-performing team. · About the Team · Zoom is looking for an experienced Secur ...

  • Maveris

    Cybersecurity Operations Center

    2 weeks ago

    Maveris Austin, United States

    Maveris is an IT and cybersecurity services company committed to helping organizations create secure digital solutions to accelerate their mission. We are Veteran-owned and proud to serve customers across the Federal Government and private sector. We have an opening for a full-ti ...

  • Origis Energy

    Remote Operations Center Operator

    2 weeks ago

    Origis Energy Austin, United States

    Job Description · Job DescriptionJoin the Origis Energy Team · Origis Energy is accelerating the transition to a carbon-free future by Reimagining ZeroSM. As one of America's leading renewable energy and decarbonization solution platforms, the company continues to expand and reim ...

  • Maveris

    Cybersecurity Operations Center

    2 weeks ago

    Maveris Austin, United States

    Job Description · Job DescriptionMaveris is an IT and cybersecurity services company committed to helping organizations create secure digital solutions to accelerate their mission. We are Veteran-owned and proud to serve customers across the Federal Government and private sector. ...

  • Apple

    Repair Operations Center

    1 week ago

    Apple Austin, United States Regular, Full time

    Summary · Posted: May 23, 2024 · Role Number: · The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything ...

  • University of Texas at Austin

    Event Operations Manager, The Harry Ransom Center

    4 weeks ago

    University of Texas at Austin Austin, United States

    Job Posting Title: · Event Operations Manager, The Harry Ransom Center ---- · Hiring Department: · Harry Ransom Center ---- · Position Open To: · All Applicants ---- · Weekly Scheduled Hours: · 40 ---- · FLSA Status: · Exempt ---- · Earliest Start Date: · Immediately - ...

  • Allied Universal®

    Global Security Operations Center Operator

    2 days ago

    Allied Universal® Austin, United States

    Job Description · Job DescriptionOverviewAllied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fue ...