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    Host - Louisville, United States - Number 15

    Number 15
    Number 15 Louisville, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionJob Description:


    You will work at the Company's Louisville, Kentucky location, Number 15 as a Host, please refer to the primary roles and responsibilities below:
    • Welcome guests as they arrive at the bar and ensure they are seated promptly
    • Assist Customers with our unique check-in process.
    • Check and scan customer I.D
    • Maintain an organized and clean front-of-house area, including the host station, entryway, and seating areas
    • Assist with coordinating the flow of customers
    • Answer customer questions and provide recommendations on food and drink options
    • Work closely with bartenders and servers to ensure a smooth customer experience
    • Handle customer complaints and escalate issues as needed
    • Maintain a positive attitude and always provide excellent customer service
    • Perform other duties as assigned by the manager or supervisor

    Qualifications
    • High school diploma or equivalent required; some college coursework in hospitality or a related field preferred
    • Previous experience in a host/hostess or customer service role preferred
    • Excellent communication and interpersonal skills
    • Ability to multitask and prioritize in a fast-paced environment
    • Professional appearance and demeanor
    • Ability to work flexible hours, including evenings, weekends, and holidays
    • Must be at least 18 years old
    • Must be able to stand and walk for extended periods of time and lift up to 25 pounds

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