-
Customer Service Rep I
1 week ago
Mohawk Industries Inc Calhoun, United StatesAre you looking for more? · At Mohawk Industries, we're committed to more - more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. · As a Fortune 500, global flooring leader with some of the best-known brands in t ...
-
Customer Service Rep II
2 weeks ago
Mannington Mills Calhoun, United StatesInternal Candidates Must Call HR Office and Speak with Verenice at · Summary: · The Consumer Service Representative will be responsible for answering the Consumer Services line, providing effective resolution of customer inquiries, by phone. Develop comprehensive knowledge of ...
-
PT Customer Service Rep I
2 weeks ago
Mohawk Industries, Inc. Calhoun, United StatesAre you looking for more? At Mohawk Industries, were committed to more more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team. As a Fortune 500, global flooring leader with some of th Customer Service, High School, S ...
-
Pre-Registration Services Rep
3 weeks ago
Atrium Health Rome, United StatesOverview · The Pre-Registration Service Rep assists patients during the telephone pre-registration processes for scheduled visits/procedures. In this process insurance verification is performs and payment estimates created. · ...
-
Customer Service Rep(04108)
1 week ago
Domino's Pizza LLC Ringgold, United StatesYou got game? You got spring in your step? You want the best job in the world And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the Customer Service, Spring, Servi ...
-
Customer Service Rep(02397)
1 week ago
Domino's Pizza LLC Dalton, United StatesOutgoing and enthusiastic person. Job duties include, but not limited to; answering telephones, front counter order transactions, pizza making, product prep, oven tending, general store clean-up and local store marketing. Customer Service, Service, Restaurant, Retail · ...
-
Financial Account Representative
3 weeks ago
RYAN SCOTT - State Farm Agent Dawsonville, United States**Benefits**: · - Bonus based on performance · - Paid time off · - Training & development · **ROLE DESCRIPTION**: · As a Financial Account Rep with Ryan Scott State Farm, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of ...
-
Customer Service Rep
2 weeks ago
Randstad USA Dalton, United States Full timeHybrid Customer Support Position Experience Customer Service Representative with advanced Microsoft Excel skills required.. Apply today and upload your resume · salary: $45,000 - $50,000 per year · shift: First · work hours: 8 AM - 5 PM · education: High School · Responsibiliti ...
-
Pre-Registration Services Rep
2 weeks ago
Atrium Health Rome, United StatesThe Pre-Registration Service Rep assists patients during the telephone pre-registration processes for scheduled visits/procedures. In this process insurance verification is performs and payment estimates created. ...
-
Customer Service Rep(09321)
3 weeks ago
Domino's Pizza LLC Roma, United StatesCompany Description · Job Description · ABOUT THE JOB · We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhap ...
-
Patient Service Rep 3
2 weeks ago
Harbin Clinic Rome, United StatesJob Summary: · The Patient Service Representative 3 (PSR 3) performs a variety of clerical duties necessary to the daily operation of the practice or department. Primary duties include, but are not limited to, support of one or more of the following processes: patient registratio ...
-
Patient Service Rep 3
3 weeks ago
Harbin Clinic Rome, United StatesJob Summary: · The Patient Service Representative 3 (PSR 3) performs a variety of clerical duties necessary to the daily operation of the practice or department. Primary duties include, but are not limited to, support of one or more of the following processes: patient registratio ...
-
Client Services Rep Needed
4 days ago
Surya Carpet white, United Statesp>Surya is an energetic home décor brand that has gained attention for its innovative designs and breadth of high-quality home accessory solutions. Products ranging from area rugs and pillows to poufs and wall art are sold through a broad spectrum of global retailers, distributor ...
-
Customer Service Rep(02397)
1 week ago
Domino's Pizza LLC Dalton, United StatesCompany Description · Job Description · Outgoing and enthusiastic person. Job duties include, but not limited to; answering telephones, front counter order transactions, pizza making, product prep, oven tending, general store clean-up and local store marketing. ...
-
Patient Service Rep 3
3 weeks ago
Harbin Clinic Cartersville, United StatesJob Description · Job Summary: · The Patient Service Representative 3 (PSR 3) performs a variety of clerical duties necessary to the daily operation of the practice or department. Primary duties include, but are not limited to, support of one or more of the following processes: ...
-
Patient Service Rep 3
3 weeks ago
Harbin Clinic Cartersville, United StatesJob DescriptionJob Summary:The Patient Service Representative 3 (PSR 3) performs a variety of clerical duties necessary to the daily operation of the practice or department. Primary duties include, but are not limited to, support of one or more of the following processes: patient ...
-
Customer Service Rep(02397)
2 days ago
Domino's Franchise Dalton, United StatesJob Description · Job DescriptionJob Description · Outgoing and enthusiastic person. Job duties include, but not limited to; answering telephones, front counter order transactions, pizza making, product prep, oven tending, general store clean-up and local store marketing. ...
-
Business Office Customer Service Rep
3 weeks ago
Harbin Clinic Rome, United StatesJob Description · Job Summary: · This position will perform a variety of clerical duties necessary to the daily operation of the Business Office. These duties will include but are not limited to answering the Business Office switchboard phone, posting payments and adjustments i ...
-
Member Services Rep Full Time Day
2 days ago
Planet Fitness Murray, United States Full timePosition: Member Services Rep - Full Time - Day · We are searching for a motivated Member Services Representative to join our team As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members a ...
-
Sales Customer Service Rep I Murray County
1 week ago
Georgia Farm Bureau Chatsworth, United StatesOF ESSENTIAL DUTIES:Attend training schools for professional development as required. · Complete applications and paperwork required for new P&C business and changes to existing business. · Bind P&C coverage according to insurance regulations and company guidelines. · Schedule ...
Customer Service Rep II - Calhoun, United States - Mannington Mills, Inc
Description
Job Description
Job DescriptionInternal Candidates Must Call HR Office and Speak with Verenice at
Summary:
The Consumer Service Representative will be responsible for answering the Consumer Services line, providing effective resolution of customer inquiries, by phone. Develop comprehensive knowledge of company products. Competent in consumer communications software, customer database operations, and corporate web site(s).
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Customer service oriented, able to project a positive image on behalf of the organization.
• Detailed with the ability to manage time effectively.
• Able to handle a large volume of daily calls effectively.
• Understand the basics of product installation and provide guidance to customers on the topic.
• Take calls from internal and external customers on the following topics:
o Product specifications
o Product warranties
o Product care & maintenance
o Installation o Subfloor preparation
o Adhesives and sundries
o Underlayment
• Provide supporting documentation for above topics via email
• Seek out assistance from other departments including Product Management, Manufacturing, Marketing and Quality Control, to better support our salesforce and customers
• Interfaces daily with both internal and external customers.
• Handle technical inquiries, provide guidance, and develop alternate solutions to problems presented
• Three years prior experience in technical support, quality control, manufacturing, product development or customer service preferred
• Must possess a high level of diplomacy, discretion, and judgment in dealing with callers
• Proficient level of skills and knowledge of computers
• Requires a sense of urgency and ability to prioritize tasks to achieve success.
• Overtime is / may be required.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED) required. Associates or bachelor's degree in related field is preferred
Computer Skills
To perform this job successfully, an individual should have knowledge of Microsoft Office (Word, Excel, & Outlook), and SAP
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions