- Stage deliveries for each route that goes out throughout the day.
- Scan and tote medication in correct bins based off facility and route.
- Overlook each delivery route and ensure they are being coordinated in the most efficient manner.
- Track all Zyno Infusion pumps that come in and out of the pharmacy.
- Perform routine maintenance on Zyno pumps.
- Ship Zyno pumps off to distributor for preventative maintenance.
- Ensure that proper tubing is distributed with each Infusion delivery to a SNF.
- Manage driver schedules and timecards.
- Work alongside assistant manager and ensure all facility needs are being met.
- Accompany drivers in route to identify and remedy potential obstacles.
- Educate drivers on processes, policies, and changes.
- Assist in delivery of STAT orders.
- Fill in for drivers in emergency situations.
- Remain and actively pursue current and changing requirements in Long Term Care pharmacy regulations and practice, while ensuring compliance with company policies and procedures.
- Collaborate with Pharmacy Assistant Manager to update processes to ensure positive facility relations.
- Ensuring best practice protocols are being used when delivering medications.
- Manage the daily operations of the Long Term Care Delivery Program
- Train and coach all new delivery drivers on expectations and responsibilities.
- Conduct performance evaluations with all direct reports
- Manage and approve employee timecards
- Provide problem resolution to customers with an attitude of service, and helpfulness.
- Consult with Pharmacy Manager on all external customer service issues and resolutions.
- Ensure that all team members provide exceptional customer service to every facility they service.
- Excellent verbal and written communication skills.
- Proficiency in computer literacy including Microsoft Office applications.
- Exceptional multitasking and organizational skills
- Management/Supervisory Experience Preferred
- Logistics and delivery driving experience Preferred
- Experience with routing and tracking systems Preferred
- Knowledge of UPS, USPS and Courier Services Preferred
- High School Diploma or Equivalent
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Delivery Supervisor - Redding, United States - Friesen Group
Description
Operational ResponsibilitiesExperience
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