Help Desk Technician-Information Technology - Dayton, OH, United States - Booz Allen

Description

Help Desk Specialist
Provides in-depth support and leads problem solving and implementation efforts for specific technology products or applications. Works independently with some guidance and may review or guide activities of junior employees.
Experience with user account creation, user password resets, and active directory group policies
Ability to work in a collaborative environment fielding user question and help requests
CompTIA Security+ Certification
Experience with VMware
Knowledge of basic networking concepts
Bachelor's degree

With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.

With an array of business resource groups and other opportunities for connection, you'll build your community in no time.

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more.

With these benefits, plus the option for flexible schedules and remote and hybrid locations, we'll support you as you pursue a balanced, fulfilling life—at work and at home.

Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care.

Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values.

Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.

The projected compensation range for this position is $51,600.Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.

We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.