Assistant Branch Manager-Lake Norman - Mooresville, NC

Job summary

The Assistant Branch Manager develops, expands, and maintains business relationships with customers while providing support and accountability for branch associates,

ensuring financial performance, customer satisfaction, and adherence to branch policies and procedures.

Demonstrates leadership competency and models skills and behaviors that produce high-performing teams.

• Demonstrates and provides guidance to assure the effective and consistent application of retail operating model defined behaviors, skills, tools,
• Actively participates in executing the branch's strategic plan to grow core deposits loans fee income
• Maintains a high level of employee morale to minimize turnover maximum customer service satisfaction
• Supports branch associate action planning reinforces expectations assesses performance
• Effectively identifies submits quality referrals
  • To branch associates internal partners vendor partners
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