Operations Supervisor - Bronx, NY
1 month ago
Job summary
As the Operations Supervisor you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks supervising and engaging Operations associates and driving the execution of operational tasks Customer Service & Sales - Maneuvering around the store at a fast pace directing the team and working with all the latest merchandise as well as resolving customer issues and concerns in a professional manner Store Operations - Assists with inventory counts and updates to ensure accurate in-stock information for customers Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger as well as leads door to floor merchandise preparation process In addition manages and engages the pricing and signing teamandthe promotional price signing within the storeaswell asthe re ticketing andre packaging execution Stockroom & General Operations - Responsible for all stockroom processes work safety initiatives facility equipmentand enables efficient execution of support processes Oversees the cash office owns receiving shippingand logisticswith third party carrier processes Team Development - Plays an active role inthe trainingande developmentofassociatescoachesin themoment addressesperformanceissuespartnerwith operations associatesontrainingandpolicycompliance Performance Standards - Consistentlymeetsestablishedperformancesstandards includingbutnotlimitedto shrinkandsafetyinitiatives Omnichannel schedulingefficiency associaterelations engagementcustomerservicerevenue productivityattendance Work experience- Minimum of 2 years retail leadership experience Education- Bachelor degree or equivalent work experience Drives Performance Holds selfandothersaccountabletoa higherstandardtoachieveresults Providesfeedbackvisibilityandre recognitionstothe team. Builds Relationships Developspositiverelationships establishesstrongnetworksshowrespectfordifferentstylescommunicateffectivelytoawideaudience. ShowsCourage Aconfidentleaderwillingtotakeon challengingassignments Actsinaccordingtobeliefsandealswithconflictquicklyandinapositivemanner.
Job description
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