- Consult with key stakeholders to identify and understand complex and ambiguous problems in all areas of the solution in relation to the business and across boundaries.
- Outline the most optimal solution across people, process, data and technology that conforms with Cisco standards in partnership with Product Owners.
- Research and understand the transformational solution, impact and intersections with the HR and IT Strategic priorities.
- Provide best practices to support business case development. Identify solution pain points to draw insights.
- Consult with P&C to enable an effective and efficient approach, simplifying all areas of process, identify interdependencies across the solution.
- Provide continuous feedback loop and drive simplification. Drive continuous improvement, e.g., evaluate program progress and results against success metrics; create or re-engineer processes, resources, structure to gain productivity and improve program.
- Drive program roadmap, engagement model, trade-offs/risk assessments, monitor deadlines, escalate risks, provide line of site to financial impacts.
- Partner to consistently clarify scope engagements and outcomes with key stakeholders.
- Ensure documentation of key decisions and assumptions. Leverage offering repository to drive simplicity, repeatable and scalable solutions.
- Identify and partner with the PSO areas of expertise to drive alignment, analysis and thorough and impactful outcomes.
- Provide analysis of alternatives including return on investment and level of effort impact to provide comprehensive insight to balance the efficient vs. effective decision.
- Facilitate the creation of simplified and visual "solution stories" aligned to business strategy and solution outcomes.
- Drive adoption of the P&C operating system.
- Serve as the key point for the PSO team to bring together individuals and teams throughout the process and at various levels of business and technical organizations, including external vendors.
- Simplify, scale and communicate complex concepts at multiple levels of understanding to drive effective and efficient experience.
- Establish strong relationships with cross-functional teams and troubleshoot to P&C is moving forward together.
- Exemplify and model the Conscious Culture mentality.
- Support, celebrate and have your fellow People Strategy teammates backs.
- Put the employee experience at the heart of everything we do.
- Commit to continuous improvement and continue to grow together.
- 10+ years of experience shaping, designing and delivering solutions for major transformational change
- Background as a HCM consultant, technical implementation consultant or account manager
- Demonstrated experience implementing complex systems
- Proven experience delivering results efficiently and effectively across multiple stakeholders
- Strong storyboarding and presentation skills
- AI system experience, HR Technology Implementation experience including Workday and ServiceNow
- PMP, CSM, CPM, Agile Certification a plus; Master of Business Administration degree a plus
Human Capital Management Consultant - San Jose, United States - Cisco
Description
The People Strategy & Operations (PSO) team is looking for a dynamic and engaging Delivery Lead to drive efficient and effective enablement for transformational solutions specific to AI.
Who We Are
The People Strategy & Operations team leads P&C in prioritizing, sequencing, and deploying P&C programs and solutions using streamlined processes, systems, and intelligence. We manage the P&C portfolio, operating system and provide targeted consulting services for P&C. We partner across multiple different ecosystems to drive efficient and effective enablement.
What You'll Do
Consult to Problem Solve
Enhance Solutions
Program Management
Drive One People Strategy Experience
Stakeholder & Client Engagement
Embody our PSO Star Values
Who You Are
You're skilled at partnering across all levels of the organization, getting results and organizing complexity. You are curious, thinking creatively, but are action and results oriented. You thrive solving problems and continuously seek interconnectedness. You have an eye for detail as well as for the big picture. You're a self-motivated individual with a positive attitude and willingness to learn. You're passionate about transforming the business and take pride in exceeding expectations. You are ready to learn and get up-to-speed fast
Our Minimum Qualifications for This Role
Preferred Qualifications
We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (39 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box
But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
So, you have colorful hair. Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture enthusiast? Many of us are. Passion for technology and world changing? Be you, with us.