Product Support Rep - Elmore - Rudd Equipment

    Rudd Equipment
    Rudd Equipment Elmore

    11 hours ago

    Description
    Summary

    We are seeking a Product Support Representative responsible for promoting parts and service sales within an assigned territory and acting as a liaison between the customers and the Parts Manager and/or Service Manager to provide information about customer problems/complaints and long-term requirements. The PSR is a professional salesperson who must possess an intimate working knowledge of our company and the various products and services we market.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Essential Duties and Responsibilities

    • Promote and sell certain items to customers.
    • Increase parts and service sales to all customers, with special attention to accounts with which the Company does not have a strong or recent sales history.
    • Call on customers at the time they purchase and/or rent new or used equipment to provide needed information.
    • Discuss customer concerns and/or complaints relative to parts/service and work with the Parts/Service Manager to resolve problems, while maintaining the Company policies and positions toward the issues in question.
    • Review all manufacturer service bulletins and product improvement and discuss with Manager(s)
    • With managers guidance, provide the customer with technical, pricing, and available information relative to improvements.
    • Call on customers to follow-up after service department repairs to ensure customer satisfaction.
    • Participate, as requested, in customer outings, association gatherings, exhibits and demonstrations.
    • Provide superior customer service and promote a positive professional image.
    • Train customers on the proper use of parts manuals, microfiche, etc.
    • Plan an itinerary for each day and prepare for each sales call by reviewing the items to be discussed and promoted.
    • Complete sales call reports daily and submit on a weekly basis.
    • Responsible to contact branch office three times each day to maintain communication.
    • Maintain current customer file with all information requested by management and provide updated information.
    • Update the Company equipment population list through discussions with customers about equipment sold, scrapped, or purchased from other new or used equipment sources.
    • Submit all viable leads to the Equipment Department.
    • Travel territory, various training, and meetings.

    Education and/or Experience

    • High School diploma or equivalent required.
    • Associates degree or some college is desired.
    • Previous sales experience a plus.

    Communication Skills

    • Must have excellent communication skills (written and verbal) and great interpersonal skills.
    • Ability to get along with diverse personalities in a tactful, mature, and flexible manner. Must be able to remain calm under pressure.
    • Must be able to communicate both in verbal and written tasks to the department as well as customers.

    Computer Skills

    • Must have computer and data entry skills
    • Experience with Microsoft Windows, Word, Excel, and Power Point.

    Physical Demands

    While performing the duties of this position the incumbent will be required to utilize the computer screen and keyboard, telephone and will need to bend and reach to file. In addition, this person will be required to travel.

    Work Environment

    This job operates in a professional office environment. This role routinely uses standard office equipment such as computer, phone, photocopier, filing cabinets and fax machines. Travel can be expected.

    Position Type and Expected Hours of Work

    • This is position is classified as full-time, exempt.
    • Normal Days of work are Monday through Friday 8:00 a.m. to 5:00 p.m.
    • Travel may be required on occasion as needed.

    Other Duties

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the personnel for this job. Duties, responsibilities, and activities may change at any time.

    EEO/AAP Statement

    Rudd Equipment Company, Inc. is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Incumbent or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran. To achieve our goal of equal opportunity, we maintain an Affirmative Action Program through which we take good faith efforts to recruit, hire, and advance in the employment of qualified minorities, women, persons with disabilities, Vietnam-era veterans, and other protected veterans.

    PI17b4cb2ef42f

  • SCS - Seasonal Sales & Customer Support Rep-Closing

    1 month ago

    Only for registered members Oregon Remote job

    You will enjoy the convenience of working from home without the hassle of a daily commute. We are seeking inspired team members who thrive in a fast-paced environment. · Building relationships, inside and outside the organization. · Enjoy communicating effectively and accurately, ...

  • Sales Support Representative

    5 days ago

    Only for registered members Toledo

    +Job summary · The Sales Support Representative is the main point of contact for all Outside Sales Reps, · dealer personnel, designers, architects and end users.++Support Outside Sales Representatives · Greet customers and create strong customer rapport · Manage orders from spe ...

  • Sales Support Specialist

    1 month ago

    Only for registered members Perrysburg

    We are seeking a talented Sales Support Specialist to join our growing sales team. As an accomplished and skilled team member, you will enable the fresh sales team and our distributor partners to sell more via email, phone, and trade show booth. · We have a large B2B sales channe ...

  • Sales Support Specialist

    5 days ago

    Only for registered members Perrysburg

    Fresh Products is seeking a Sales Support Specialist to join their sales team. · ...

  • BioPharma Physician Account Rep

    1 day ago

    Only for registered members Sandusky, OH

    Are you looking for a lucrative career where you can make a big difference in the health of others. Does a patient-focused, innovation-driven company that will inspire you and support your Pharmaceutical Sales Rep career sound like what you are looking for? If so, be empowered to ...

  • Surgical Case Coordinator

    3 weeks ago

    Only for registered members Toledo $28.01 - $38.75 (USD)

    As the Surgical Case Coordinator you will be instrumental in ensuring Stryker's clients have the medical devices needed to make healthcare better. · Last inspection of products to ensure accuracy and to meet the needs of our customers · Buid relationships with Sales Reps and Sal ...

  • Associate Project Manager

    2 days ago

    Only for registered members HOLLAND RD MAUMEE, Ohio, United States

    Conwed is a leading manufacturer of architectural acoustic solutions for interior commercial spaces focused on reducing and controlling noise so people can communicate, work, and perform at their peak. · ...

  • Associate Project Manager

    3 days ago

    Only for registered members Maumee, OH

    We are looking for an Associate Project Manager to help with the increased number and complexity of projects. The person will work with internal teams, Sales Reps, and Contractors to juggle priorities and communicate effectively. · The ideal candidate has a Bachelor's Degree or e ...

  • Billing and Revenue Accountant

    1 week ago

    Only for registered members Maumee

    Billing and Revenue Accountant will manage more complex invoicing tasks for recurring services sales and AR collections. · ...

  • Regional Sales Manager- Mid Central

    1 month ago

    Only for registered members Toledo $235,000 - $325,000 (USD)

    +Job summary · As the Regional Sales Manager you are a key leader of Erie Home and will lead all aspects of the sales division within your assigned geographic region. · +Responsibilities · You will be accountable to achieve team and budgeted sales quotas through execution of sell ...

  • Regional Sales Manager- Mid Central

    1 month ago

    Only for registered members Toledo Full time $235,000 - $325,000 (USD)

    As the Regional Sales Manager you are a key leader of Erie Home and will lead all aspects of the sales division within your assigned geographic region. · ...

  • Surgical Case Coordinator

    3 weeks ago

    Only for registered members Toledo Full time $28.01 - $38.75 (USD)

    +Job summary · Surgical Case Coordinator ensures Stryker's clients have medical devices to make healthcare better. · +Responsible for last inspection of products to ensure accuracy and meet customer needs. · Build relationships with Sales Reps and Sales Managers to track and mana ...

  • Vehicle Inventory Rep

    1 week ago

    Only for registered members Toledo Part time

    CCCC Intelligent Solutions Inc es una plataforma cloud para la economía de seguros que busca a alguien con experiencia en inventario vehicular. · El trabajo consiste en visitar los distintos concesionarios y hacer un informe sobre el estado actual del inventario.Viajar a los conc ...

  • Vehicle Inventory Rep

    1 week ago

    Only for registered members Toledo

    +Follow manufacturer guidelines to complete audits with high quality and efficiency · +Conduct visual inspections of used vehicles · +)Flexible hours – Set your own schedule · +)Paid training – No automotive experience required ...

  • Home Health Aide

    5 days ago

    Only for registered members Toledo $16 - $17 (USD)

    We're on a mission to keep people in their homes safely. Join our team as a Home Health Aide and help us make this mission possible. As part of our team, you'll support clients with tasks like bathing, housekeeping, and meal prep.Join our awesome team environment · Daily Pay Avai ...

  • Foot & Ankle Sales Representative - Toledo, OH

    4 weeks ago

    Only for registered members Toledo

    Sales Representative for Stryker Foot & Ankle products working with surgeons and healthcare professionals to meet customer needs. · Bachelor's Degree or 4+ years experience in clinical healthcare or sales role (or combination of both) · ...

  • Business Development Representative

    1 week ago

    Only for registered members Toledo Full time

    +Craft and Technical Solutions (CTS), LLC is one of the fastest-growing Marine and Industrial Staffing firms in the U.S., seeking driven Sales Reps with a proven track record of generating new business. · +Health · Dental · Vision · 401k  + · ...

  • Sales Support Specialist

    2 weeks ago

    Only for registered members Perrysburg, OH

    Fresh Products is seeking a Sales Support Specialist to join the sales team. The ideal candidate will be an effective communicator who can deliver the Fresh value proposition via email, phone, and trade show booth. · ...

  • Sales Support Specialist

    1 month ago

    Only for registered members Perrysburg, OH

    Fresh Products is seeking a talented candidate to join the sales team as a Sales Support Specialist. The position requires an effective communicator that can deliver the Fresh value proposition via email, phone and trade show booth. · ...

  • Operations Engineer

    1 month ago

    Only for registered members Toledo

    pOur client is a chemical manufacturer of a wide range of chemical-based products used in multiple different markets. We are in search of an Operations Engineer with the ability to handle an array of duties/responsibilities and collaborate with employees of all levels. · The idea ...

  • Selling Sales Manager

    4 weeks ago

    Only for registered members Toledo

    We proudly service the Toledo and surrounding Northwest Ohio market.Our growth has been driven by high-quality products, expert installation, and a customer-first approach. · ...

Jobs
>
Product support rep
>
Jobs for Product support rep in Elmore