Account Services Lead - Coppell

Only for registered members Coppell, United States

3 weeks ago

Default job background
Full time $25 - $29 (USD)

Job Summary

The Account Service Lead will manage relationships and all customer communication. They handle escalations, project management, problem resolution, root cause analysis and more to ensure customer satisfaction.

Responsibilities

• Own a portfolio of customers as a single point of contact for all customer service needs.• Assume ownership of service and support-related issues to ensure quick action and resolution while prioritizing the customer.
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