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Carmel

    Service Advisor/Writer - Carmel, United States - Meadowland of Carmel

    Meadowland of Carmel
    Meadowland of Carmel Carmel, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionDescription:

    Experienced Service Advisor/Writer

    What We Offer

    • Long- term Growth Opportunities
    • Medical, Dental, and Vision Insurance
    • 401k match
    • Additional benefits
    • Competitive pay
    Requirements:

    Responsibilities & Qualifications

    • Assist customer in ascertaining their automotive needs and advising them of repair options while assisting customer with any questions or concerns through the invoice process.
    • Consult with customer on applicable service specials.
    • Gather and decode customer information to effectively and accurately relay concerns to technicians.
    • Document services declined and advise customer of current and future needs to their vehicle.
    • Foster and promote a safe and healthy work environment, maintaining safe work practices at all times.
    • Maintain excellent CSI scores through constant communication with customers during and after service visits to satisfy all customer needs.
    • Build strong relationships with the customers.
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