Training Specialist - Irving - Better, Inc.

    Better, Inc.
    Better, Inc. Irving

    14 hours ago

    Description

    Better Opportunity

    We are seeking a high-energy Training Specialist to join our team in Dallas. In this role, you will deliver engaging training programs that accelerate mortgage sales professionals' readiness, sharpen their sales skills, and strengthen compliance. Using our TellShowDoPracticeReview model, you'll coach professionals through real-world mortgage scenarios, helping them gain confidence using Tinman technology and drive business results.

    This is more than a "stand-and-train" job you'll be a mentor, culture-bearer, and performance multiplier.

    Responsibilities:

    • Facilitate live and virtual training sessions for new and experienced sales professionals
    • Teach mortgage fundamentals, Tinman workflows, compliance basics, and borrower engagement skills
    • Sales coach production roles (objection handling, disclosures, rate conversations, etc.)
    • Track trainee performance with KPIs such as speed-to-competency, talk-to-app ratios, and borrower satisfaction
    • Collaborate with peers to innovate training activities, roleplays, and assessments
    • Embody and enforce team IMPACT (Integrity, Mastery, Presence, Accountability, Clarity, and Tenacity)

    Qualifications:

    • 2+ years mortgage experience
    • Strong public speaking and facilitation skills (in-person and virtual)
    • Confidence managing groups and energizing audiences
    • Basic understanding of mortgage lifecycle or proven ability to learn complex technical systems quickly
    • Hands-on experience with LOS platforms (Encompass, Blend, Optimal Blue, Melo, Salesforce, LOLA, Ignite) is preferred
    • Mortgage industry experience (LC, LOA, processor, or operations) preferred
    • Corporate training, coaching, or instructional design background preferred
    • Sales training or customer-facing leadership experience preferred
    • Certifications (ATD CPLP, SAFE Act, coaching credentials) preferred

    $75,000 - $95,000 a year

    Company Benefits

    We're proud to support our employees and their families with a benefits package designed to care for their health, well-being, and everyday life. All full-time and benefit-eligible part-time employees can enjoy the following benefits:

    Day One Coverage Your benefits begin on your first day, so you're supported from the start

    Nationwide Medical, Dental & Vision Coverage Comprehensive plans that travel with you, wherever you are

    Mental Health Support When You Need It Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost

    Health Savings Account (HSA) Includes an employer contribution to help you plan for healthcare expenses

    Employer-Funded Dependent Care FSA Support for childcare and/or dependent care costs

    Disability & Life Insurance Provided at no additional cost to give you added peace of mind

    Flexible PTO Time off when you need it, so you can recharge and focus on what matters most

    Extra Perks & Discounts Including pet insurance, savings programs, and more to support life beyond work

    The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided.

    Disclaimer

    Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status, or any other reason protected by law. We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.


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