outpatient clerk - Rio Rancho

Only for registered members Rio Rancho, United States

1 day ago

$16.15 - $20.06 (USD)

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials · Minimum Offer · $ 16.15/hr. · Maximum Offer · $ 20.06/hr. · Compensation Disclaimer · Compensation for this role is based on a number of factors, including but not limited to experience, educ ...

Job description

Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials

Minimum Offer

$ 16.15/hr.

Maximum Offer

$ 20.06/hr.

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department:
Radiology-Registration

FTE:
0.05

PRN

Shift:
Rotating

Position Summary:

Perform a variety of customer service duties; provide information and assistance to internal and external customers; schedule appointments, verify medical coverage; perform basic cashier duties; serve as first contact for incoming customers within assigned ambulatory setting; ascertain customer's needs and direct appropriately.

Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment.

Detailed Responsibilities:
ADMISSION/DISCHARGE - Assist patients and families with all aspects of the admission and discharge process; communicate and assist in resolving problems
CASHIER - Perform basic cashiering duties; collect monies for various activities; close and balance cash register
CUSTOMER SERVICE - Provide information and assistance to internal and external customers; provide and ensure quality service and customer satisfaction
DATA ENTRY - Enter various data into computer; verify data, make corrections and ensure accuracy
REGISTRATION - Interview patients and/or families to obtain demographic, financial information and signatures as required; schedule new and follow-up appointments
REGISTRAT/DISCHARGE - Verify insurance eligibility and restrictions to include referrals, prior authorization and financial assessment as required; may process patient discharge to include obtaining referrals, scheduling tests and other related activities
TELEPHONE - Answer and direct phone calls as requested; take and relay messages
ASSISTANCE - May assist other departments/clinics as requested
PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable

Qualifications

Education:

Essential:
High School or GED Equivalent

Experience:

Essential:
1 year directly related experience

Nonessential:
Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Medical office and/or clerical experience

Credentials:

Essential:
Not Applicable/Not Required

Physical Conditions:

Sedentary Work:

Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Essential:

Working conditions:
Minor Hazard - physical risks, dirt, dust, fumes, noise

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