Operations Manager - New York

Only for registered members New York, United States

1 month ago

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Job Summary

A premier luxury lifestyle company is seeking an Operations Manager to lead travel agents and build systems.

Responsibilities

  • Customer Service Leadership: Lead and coach the travel agent team day-to-day.
  • Process Improvement and Automation: Streamline operations using tools like Zendesk.
  • Problem Solving and Escalation Management: Troubleshoot problems hands-on rather than delegating upward.

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