Business Analyst III - Atlanta, United States - Createch - Creative + Tech Staffing

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    Description

    Job Title: Business Analyst III

    Location: Atlanta, GA (Hybrid -2/3 days onsite)

    Duration: 8+ Month of contract

    (Only For W2 - No C2C)

    QUALIFICATIONS

    Minimum

    • 8 or more years of experience in related field (i.e., relevant business operations and/or system support, business process design, etc.).
    • Workflow management experience
    • CRM experience
    • Process Flow creation experience
    • 5 or more years of related experience if candidate possesses a related advanced degree and analytical thinking skills.
    • Requirements solicitation & documentation experience for new products, lifecycle management and/or enhancements
    • Experience in full life cycle implementation (requirements gathering, process design, configuration, functional design, testing, conversion, and deployment).
    • Ability to grasp and explain complicated subject matter to others across the business that are less connected to the situation and/or are less technically oriented
    • Exceptional business acumen and story-telling skills – the ability to communicate an insight to be understood easily and to drive action.
    • Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organization.

    Preferred

    • BS/BA in Business Administration, Computer Science, Information Systems or a related field. MBA a plus.
    • 5 years of experience in change management and methods & procedure documents
    • Knowledge and understanding of Cox Business internal sales order systems: ICOMS, OPTIX, , WATTS, SERV, etc.
    • Process Modeling/Analysis
    • Sales Support experience, in a telecom business
    • Experience in creating test cases and user testing.
    • Experience in the telecommunications industry.
    • Experience with Agile methodologies.
    • Experience with Visio and/or iGrafx, SharePoint
    • Experience with JIRA.