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- 8 or more years of experience in related field (i.e., relevant business operations and/or system support, business process design, etc.).
- Workflow management experience
- CRM experience
- Process Flow creation experience
- 5 or more years of related experience if candidate possesses a related advanced degree and analytical thinking skills.
- Requirements solicitation & documentation experience for new products, lifecycle management and/or enhancements
- Experience in full life cycle implementation (requirements gathering, process design, configuration, functional design, testing, conversion, and deployment).
- Ability to grasp and explain complicated subject matter to others across the business that are less connected to the situation and/or are less technically oriented
- Exceptional business acumen and story-telling skills – the ability to communicate an insight to be understood easily and to drive action.
- Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organization.
- BS/BA in Business Administration, Computer Science, Information Systems or a related field. MBA a plus.
- 5 years of experience in change management and methods & procedure documents
- Knowledge and understanding of Cox Business internal sales order systems: ICOMS, OPTIX, , WATTS, SERV, etc.
- Process Modeling/Analysis
- Sales Support experience, in a telecom business
- Experience in creating test cases and user testing.
- Experience in the telecommunications industry.
- Experience with Agile methodologies.
- Experience with Visio and/or iGrafx, SharePoint
- Experience with JIRA.
Business Analyst III - Atlanta, United States - Createch - Creative + Tech Staffing
Description
Job Title: Business Analyst III
Location: Atlanta, GA (Hybrid -2/3 days onsite)
Duration: 8+ Month of contract
(Only For W2 - No C2C)
QUALIFICATIONS
Minimum
Preferred