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    Receptionist - State Farm Agent Team Member - Peru, United States - Jessica Strauch - State Farm Agent

    Jessica Strauch - State Farm Agent
    Jessica Strauch - State Farm Agent Peru, United States

    2 weeks ago

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    Description

    Job Description

    Job DescriptionROLE DESCRIPTION:
    As a Receptionist with Jessica Strauch State Farm, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

    As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Jessica Strauch State Farm is eager to bring aboard your collaborative presence.

    RESPONSIBILITIES:
    • Establish customer relationships and follow up with customers, as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options.
    • Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.
    QUALIFICATIONS:
    • Excellent communication skills - written, verbal, and listening
    • Highly organized and detail-oriented
    • Experience in customer service preferred
    • Proactive in problem-solving
    • Able to work in a team environment
    • Experience in Windows computer applications
    • Able to coordinate and collaborate with others to achieve agency goals.
    • Able to succeed in a fast-paced environment

    BENEFITS:
    • Hourly wage plus bonuses
    • Growth potential/opportunities for advancement within my agency
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