- Confer with internal staff and customers in order to provide information about products and/or services including but not limited to: processing customer requests, documentation requests for physician's offices, troubleshooting customer complaints and answering other inquiries as needed.
- Provide detailed instructional calls to existing customers focused on teaching them how to use the medical devices and effectively troubleshoot issues.
- Resolve customer questions and concerns effectively and efficiently by actively listening, communicating clearly and concisely, and assuring customer understanding.
- Ensures customer satisfaction and loyalty by consulting with customers, assisting customers, and resolving a wide variety of customer requests, inquiries, and complaints. Document complaints and resolutions in concert with our Regulatory Compliance Team.
- Document customer interactions utilizing customer database, recording details of inquiries, complaints, comments and actions taken.
- Provides prompt and accurate service to promote customer loyalty.
- Obtain necessary medical and other information required to complete the medicare billing process.
- Be a liaison between customer, and other areas of the business.
- Work closely with QC, to help eliminate any quality issues with customers.
- Work with Supervisor to help with workflows, implementation of new policies, in addition to current policies.
- Monitor daily reports to ensure they are all being worked in the proper order.
- Certified LPN, required
- Minimum of an Associate's Degree
- Excellent oral/written communication and interpersonal skills
- Must demonstrate the ability to communicate effectively with all members of the health care delivery team and demonstrate clinical knowledge and expertise to effectively consult with all care team members.
- Must be familiar with typical use and functions of a computer, such as internet research, e-mail, basic Microsoft Office functions. Experience with CRM systems, SAP by Design, a plus.
- 2-3 years of relevant experience required.
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Cardiovascular Tech II PRN
2 weeks ago
HCA Florida Largo Hospital Largo, United States HOSDescription · Introduction · Do you have the PRN career opportunities as a(an) Cardiovascular Tech II PRN you want with your current employer? We have an exciting opportunity for you to join HCA Florida Largo Hospital which is part of the nation's leading provider of healthcare ...
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Cardiovascular Tech II
2 weeks ago
HCA Florida Largo Hospital Largo, United States HOSDescription · Introduction · Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Cardiovascular Tech II with HCA Florida Largo Hospital you can be a part of an organization that is devoted to giving back · Benefits · HCA ...
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adult protective investigator
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State of Florida Largo, United StatesRequisition No: · Agency: Children and Families · Working Title: ADULT PROTECTIVE INVESTIGATOR · Pay Plan: Career Service · Position Number: · Salary: $37,000.08 annually /$1,423.08 · Posting Closing Date: 06/09/2024 · Total Compensation Estimator Tool · Adult Protective Inv ...
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adult protective investigator
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My Florida Corp Defunct Largo, United StatesADULT PROTECTIVE INVESTIGATOR · Date: May 21, 2024 · Location: · LARGO, FL, US, 33778 · The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website ) . · Requisition No: 829721 · Agency: Children and Families · Working Title: ADULT PROT ...
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Cardiovascular Tech II PRN
1 month ago
HCA Healthcare Largo, United States PRN/Per DiemDescription · Introduction · Do you have the PRN career opportunities as a(an) Cardiovascular Tech II PRN you want with your current employer? We have an exciting opportunity for you to join HCA Florida Largo Hospital which is part of the nations leading provider of healthcare s ...
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Cardiovascular Technician II
1 month ago
HCA Healthcare Largo, United States Full timeDescription · Introduction · Do you want to join an organization that invests in you as a(an) Cardiovascular Technician II? At HCA Florida Largo Hospital, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the c ...
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LPN Outpatient Clinic
1 week ago
AMA Medical Group Dunedin, United StatesAMA Medical Group is currently hiring for a part-time or full-time LPN Outpatient Clinic to take vital signs, evaluate patient needs in person and on the phone, administer prescribed medications, and assist the physician with examinations and treatments in the Dunedin, FL area. T ...
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Outpatient Clinic Staff Nurse LPN
16 hours ago
AMA Medical Group Dunedin, United StatesJob Description · Job DescriptionAMA Medical Group in Dunedin, FL is looking to hire a part-time or full-time Staff Nurse – Outpatient Clinic to take vital signs, evaluate patient needs in person and on the phone, administer prescribed medications, and assist the physician with e ...
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LPN Outpatient Clinic
1 week ago
AMA Medical Group Dunedin, United StatesJob Description · Job DescriptionAMA Medical Group is currently hiring for a part-time or full-time LPN Outpatient Clinic to take vital signs, evaluate patient needs in person and on the phone, administer prescribed medications, and assist the physician with examinations and trea ...
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Risk Adjustment Coding Specialist
16 hours ago
AMA Medical Group Dunedin, United StatesJob Description · Job DescriptionAMA Medical Group in Dunedin and Largo, FL is calling all certified coders with a knack for understanding and interpreting medical records to apply to join our amazing team as a part-time or full-time Risk Adjustment Coding Specialist · WHY YOU SH ...
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Travel MRI Technologist
1 week ago
LanceSoft Safety Harbor, FL, United StatesLanceSoft is seeking a travel MRI Technologist for a travel job in Safety Harbor, Florida. · Job Description & Requirements · Specialty: MRI Technologist · Discipline: Allied Health Professional · Start Date: 07/08/2024 · Duration: 12 weeks · 40 hours per week · Shift: 10 hours, ...
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Travel MRI Technologist
4 days ago
LanceSoft Safety Harbor, United StatesLanceSoft is seeking a travel MRI Technologist for a travel job in Safety Harbor, Florida. · Job Description & Requirements · Specialty: MRI Technologist · Discipline: Allied Health Professional · Start Date: 07/08/2024 · Duration: 12 weeks · 40 hours per week · Shift: 10 ...
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Cardiovascular Tech II PRN
2 weeks ago
HCA Florida Pasadena Hospital St Petersburg, United States HOSDescription · Introduction · Do you have the PRN career opportunities as a(an) Cardiovascular Tech II PRN you want with your current employer? We have an exciting opportunity for you to join HCA Florida Pasadena Hospital which is part of the nation's leading provider of healthca ...
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Cardiovascular Technician II
6 days ago
HCA Florida Pasadena Hospital St Petersburg, United States HOSDescription · Introduction · Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Cardiovascular Technician II with HCA Florida Pasadena Hospital you can be a part of an organization that is devoted to giving back · Benefi ...
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Penn Medicine Lancaster General Health East Petersburg, United States Full timePOSITION SUMMARY: · To provide nursing services to patients at a providers office. Patient care includes care to patients in following age group: pediatric (infant to 12 years), adolescent (13 to 17 years), adult (18 to 64 years) and geriatric (over 64 years). ESSENTIAL FUNCTIO ...
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child protective investigator
2 weeks ago
State of Florida New Port Richey, United StatesRequisition No: · Agency: Children and Families · Working Title: CHILD PROTECTIVE INVESTIGATOR · Pay Plan: Career Service · Position Number: · Salary: $50,000.08 annually / $1,923.08 bi-weekly · Posting Closing Date: 06/02/2024 · Total Compensation Estimator Tool · Child Pro ...
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Licensed Practical Nurse
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The Kidz Club St Petersburg, United StatesJoin our team of passionate pediatric healthcare professionals empowering Kidz to be kids through PPEC daily skilled nursing · The Licensed Practical Nurse (LPN) will be responsible for providing care to pediatric patients, according to their individual needs and care plan using ...
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Kindred at Home San Francisco, United States PermanentI believe that better care begins at home. Compassionate care, uncompromising service and clinical excellence thats what our patients have come to expect from our clinicians. Kindred at Home, a division of Kindred Healthcare Inc., is the nations leading provider of comprehensive ...
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Overnight Nurse
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Watercrest Senior Living Tarpon Springs, United States Full timeJob Description · Job DescriptionA GREAT CAREER starts with a GREAT COMPANYApply to join our team of servant leaders today · THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these s ...
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Local Contract Cath Lab Technologist
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LanceSoft Riverview, FL, United StatesLanceSoft is seeking a local contract Cath Lab Technologist for a local contract job in Riverview, Florida. · Job Description & Requirements · Specialty: Cath Lab Technologist · Discipline: Allied Health Professional · Start Date: 07/08/2024 · Duration: 13 weeks · 40 hours ...
Medical Product Specialist, LPN - Largo, United States - Bioderm, Inc.
Description
Please make sure to take the required assessment:POSITION OVERVIEW
The Medical Product Specialist is responsible for providing outstanding customer service to current customers, dealing with inquiries, explaining products and handling questions, and or complaints in a prompt, courteous, and concise manner.
ESSENTIAL JOB FUNCTIONS