Urban Outfitters Sales Associate - Boston, United States - URBN

Description

OverviewA Sales Associate contributes to driving sales through providing a genuine experience to each customer.
ResponsibilitiesBrand ExperienceActs as a brand representative reflective of the company valuesInitiates conversions, shares advice and product knowledge to interact with the customer in a personalize wayUtilized technology to be well-informed on company priorities and promotions in-store and online: delivers a seamless, omni channel shopping experience through utilization of the tools available to service the customer ( i.e. MPOS, In-Store & Curbside pick Up) Customer ExperienceInitiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valuedSupports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestionsProvides amazing customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in storeTeamwork + CommunicationBuilds productive relationships with peers; asks for support when needed and makes an effort to help othersParticipates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customerContributes to a positive team morale participating in store initiatives and highlighting peers and leadersProvides insights related to the customer and employee experience and communicates feedback to Store LeadershipQUALIFICATIONSUrban brand fanExperience in customer serviceExperience being a team playerAbility to work flexible hours to meet the needs of the store including nights, weekends, and holidays