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    Security Operations Specialist - San Antonio, United States - RBFCU

    RBFCU
    RBFCU San Antonio, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Job Description and Requirements

    The Security Operations Specialist will support the 24-7 operations of the Security Operation Center (SOC), while enforcing the security policies and procedures for the RBFCU enterprise. Manage, monitor and report on day to day operations, non-emergency and emergency incidents, RBFCU events, security officer patrols, security officer posts and ASC vendor/visitor activities. Additionally, this role will handle multiple tasks in a fast paced and rapidly changing environment while maintaining a positive and professional attitude.

    Essential Functions and Responsibilities:

  • Emergency Response – Coordination of an approach to effectively manage all emergency incidents for the RBFCU enterprise.
  • Surveillance – Monitoring of CCTV, access control, ASC ingress and egress traffic, ATM/ETM, Branch openings and closings, ASC/Branch daily activity's, ASC/Branch events and ASC visitor/vendor activates.
  • ASC Access Control – Manage, monitor and communicate with all vendors and visitors while attempting to gain access to the RBFCU ASC Campus.
  • Risk Detection and Mitigation – Identify potential security risks and provide solutions for mitigation.
  • Communication – Strong written and verbal communication to provide detailed reports, proper information to responding Security Officers, accurate and crucial information to Law Enforcement and critical information to management.
  • Reports – Creates and reviews daily reports and properly communicates the information as needed.
  • Investigation – Complete active investigations providing management/Law Enforcement critical real time incident information.
  • Department Calls – Filter after-hour security department calls accurately and provide assistance and proper notification to management.
  • Roll Call - Conducts roll call with security officers providing proper pass down information and detailed patrol details.
  • System Integrity – Maintain all SOC operating systems and take corrective action when issues arise. Requirements:
  • High School Diploma or GED
  • Minimum of 1 year of physical security and/or technology experience.
  • Minimum of 1 year financial institution experience preferred.
  • Excellent customer service and organizational skills.
  • Ability to work in a dynamic, fast paced and demanding environment.
  • Technical problem investigation and resolution skills.
  • Strong analytical, written and verbal communication skills.
  • Ability to operate several systems and multiple screens at the same time.
  • Able to work all hours including nights with added night differential pay.
  • Microsoft Applications
  • Radio Communications
  • First Aid, CPR, and AED
  • Professional Security Certifications (preferred)
  • Active Shooter Certification/Hours (preferred)
  • Level III Certification/Hours (preferred)All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
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