Customer Experience Associate – Beauty eCommerce - Pompano Beach - eCosmetics

    eCosmetics
    eCosmetics Pompano Beach

    5 days ago

    Description

    Customer Experience Associate – Beauty eCommerce

    Location: Pompano Beach, Florida (On-site)

    Type: Full Time, Hourly, Day & Night Shift

    Perfect for Students / New Grads | Day Shift & Night Shift

    Love beauty products? Great with people? Join one of the fastest-growing online beauty retailers and become the voice of our brand.

    This is the ideal part-time role for college students who want real-world experience in a growing company

    We're looking for upbeat, reliable, and detail-oriented team members to help customers shop smarter, solve problems, and feel taken care of. If you've got strong communication skills and love making someone's day easier, this is a role where you'll shine.

    What You'll Do

    • Be the first point of contact for customers via phone, email, and chat
    • Answer product and order questions with clarity and care
    • Troubleshoot issues and work toward quick, positive solutions
    • Keep accurate notes of customer interactions
    • Stay up-to-date on beauty brands and promotions so you can provide the best info
    • Bring a positive, helpful vibe to every interaction

    What We're Looking For

    • Strong communicator (written & verbal) who's friendly and professional
    • Organized, dependable, and able to multitask without losing focus
    • Computer-savvy with solid typing skills
    • Calm under pressure and solution-oriented
    • Prior customer service experience is a plus — but not required if you've got the right energy
    • Great for college students, especially those with weekend availability.
    • Interest in beauty, skincare, or lifestyle brands = bonus points

    Hours & Pay

    • Hiring for day shift and night shift, weekend coverage needed.
    • 40 hour work week
    • Flexible scheduling for students
    • $20–$22 per hour, depending on experience & schedule flexibility

    What You'll Gain

    • Real experience in a fast-paced, growing eCommerce brand
    • A supportive team that values your ideas and contributions
    • Opportunities to learn about beauty products and digital retail
    • A company culture that's professional but never boring

    One More Thing...

    You don't need years of call center experience to succeed here — just strong communication skills, a positive attitude, and the drive to learn. If you're dependable, organized, and want a set job that fits with your schedule, we'd love to meet you.

    Apply with your resume (or a short note about why this is the right fit).


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